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Rogers Communications (RCI) investor relations material

Rogers Communications 24th Annual CIBC Eastern Institutional Investor Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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24th Annual CIBC Eastern Institutional Investor Conference summary25 Sep, 2025

Wireless market and churn management

  • Canadian wireless pricing is stabilizing, with less discounting and lighter volumes due to lower immigration since mid-2023.

  • Subscriber growth in the sector is expected to approach 3% in 2024, nearly a million new customers.

  • Add-a-line and bundling promotions are key strategies to reduce churn and deepen customer relationships.

  • The Rogers Bank credit card and loyalty points program further enhance customer retention.

  • Churn improvements are notable, especially in Alberta and British Columbia, aided by bundling wireline and wireless services.

Wireline and fixed wireless expansion

  • Fixed wireless is effective in Quebec, Ontario, and urban markets, offering easy deployment and strong performance.

  • Largest wireless growth markets are Alberta and British Columbia, leveraging the Shaw acquisition for bundling.

  • Network slicing and spectrum investments ensure reliable, high-speed fixed wireless without impacting mobile services.

Financial performance and efficiency

  • Cable margins are strong at 58–59%, with wireless margins at 64–66%, among the global leaders.

  • Focus remains on subscriber and revenue growth, capital intensity, and free cash flow.

  • Efficiencies and synergies are expected from the MLSE consolidation.

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Frequently asked questions

Rogers Communications Inc. operates through Wireless, Cable, Business Solutions, Media, and Rogers Bank segments. It offers wireless voice and data communication services; cable telecommunications services; and Internet protocol television. The company provides its services for business customers, including small-sized businesses and large enterprises; to meet the communication needs of consumers in the home; and to carriers. The company was founded in 1960 and is headquartered in Toronto, Canada.

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