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Rogers Communications (RCI) investor relations material
Rogers Communications 24th Annual CIBC Eastern Institutional Investor Conference summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
Wireless market and churn management
Canadian wireless pricing is stabilizing, with less discounting and lighter volumes due to lower immigration since mid-2023.
Subscriber growth in the sector is expected to approach 3% in 2024, nearly a million new customers.
Add-a-line and bundling promotions are key strategies to reduce churn and deepen customer relationships.
The Rogers Bank credit card and loyalty points program further enhance customer retention.
Churn improvements are notable, especially in Alberta and British Columbia, aided by bundling wireline and wireless services.
Wireline and fixed wireless expansion
Fixed wireless is effective in Quebec, Ontario, and urban markets, offering easy deployment and strong performance.
Largest wireless growth markets are Alberta and British Columbia, leveraging the Shaw acquisition for bundling.
Network slicing and spectrum investments ensure reliable, high-speed fixed wireless without impacting mobile services.
Financial performance and efficiency
Cable margins are strong at 58–59%, with wireless margins at 64–66%, among the global leaders.
Focus remains on subscriber and revenue growth, capital intensity, and free cash flow.
Efficiencies and synergies are expected from the MLSE consolidation.
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