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ServiceTitan (TTAN) investor relations material
ServiceTitan Q1 2027 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Q1 2027 revenue grew 25% year-over-year to $268.8M–$269M, driven by strong customer ROI, operational efficiency, and both subscription and usage-based platform revenue increases.
Gross transaction volume (GTV) reached $21.7B–$22B, up 23% year-over-year, reflecting robust platform adoption.
Net dollar retention exceeded 110%, with enterprise segment surpassing 2,000 customers with annualized billings over $100,000, now representing over 60% of annualized billings.
Significant progress in rolling out Max, the agentic operating system, with more than double the number of locations on Max in Q1 and plans to double again in Q2.
AI-driven automation and agentic workflows are delivering measurable productivity and revenue gains for customers, with continued expansion of the product suite.
Financial highlights
Platform revenue increased 25% to $260.6M; professional services and other revenue rose 7% to $8.3M.
Platform gross margin improved to 81.3% (up 160 bps YoY); total gross margin at 75.3% (up 170 bps YoY); GAAP gross margin improved to 72.1% from 68.8%.
Q1 operating income was $40.8M (15.2% margin, up 770 bps YoY); non-GAAP net income was $36.7M, up from $17.9M YoY.
Free cash flow was -$9.6M, improved from -$22.3M YoY, reflecting seasonal bonus payments and continued investment.
Net loss narrowed to $22.8M from $46.4M in the prior year quarter; non-GAAP EPS (diluted) was $0.37, up from $0.18.
Outlook and guidance
Q2 2027 revenue expected between $284M and $286M; operating income between $38M and $39M.
FY 2027 revenue guidance raised to $1.13–$1.14B; operating income expected between $142M and $147M.
Incremental operating margins for FY 2027 now expected to exceed initial 25% target; long-term non-GAAP gross margin target is ~77%.
Annual free cash flow projected to approximate annual non-GAAP operating income; target free cash flow conversion above 90%.
Adopted a fixed long-term projected non-GAAP tax rate of 18% for FY 2027–2030.
- Proxy covers director elections, auditor ratification, and annual say-on-pay, with strong governance focus.TTAN
Proxy filing5 May 2026 - Shareholders to elect directors, ratify auditor, and set annual say-on-pay vote frequency.TTAN
Proxy filing5 May 2026 - FY26 revenue up 24% to $961M; FY27 guidance: $1.11B–$1.12B, strong margins and AI growth.TTAN
Q4 20263 May 2026 - AI automation, vertical focus, and new products drive growth in a $650B market.TTAN
Investor Update3 Feb 2026 - Q3 revenue up 24% YoY, platform margin 77%, IPO completed, and growth investments continue.TTAN
Q3 202510 Jan 2026 - FY25 revenue up 26% to $772M, with strong margins and bullish FY26 guidance.TTAN
Q4 202526 Dec 2025 - Q3 revenue up 25% to $249.2M, platform margin 80.2%, net retention above 110%, strong cash flow.TTAN
Q3 20269 Dec 2025 - Key votes include director elections and auditor ratification, with strong governance and oversight.TTAN
Proxy Filing2 Dec 2025 - Vote on director elections and auditor ratification at the June 2025 virtual annual meeting.TTAN
Proxy Filing2 Dec 2025
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