ServiceTitan (TTAN) Q4 2026 earnings summary

Executive summary

• Achieved over $1 billion annualized revenue run rate for FY26, with FY26 revenue of $961 million, up 24% year-over-year, and strong growth in platform revenue and customer base.

• Launched and expanded the AI-powered Max platform, showing strong early customer results and plans to double capacity in the upcoming quarter.

• Focused on scaling Max, accelerating organizational velocity, and expanding into commercial and roofing trades.

• Added a new Chief Technology and Product Officer to drive AI and product development.

• Celebrated one-year IPO anniversary and successful IPO during FY26.

Financial highlights

• FY26 total revenue reached $961.0M, up 24% year-over-year; Q4 revenue was $254.0M, up 21% year-over-year.

• Platform revenue for FY26 was $925.4M, up 25% year-over-year; Q4 platform revenue was $245.1M, up 23%.

• Q4 gross transaction volume (GTV) was $19.8B–$20B, up 16% year-over-year; FY26 GTV was $82.1B, up 20%.

• Q4 operating income was $27.1M (10.7% margin), up 740 basis points year-over-year; FY26 non-GAAP income from operations was $94.1M (9.8% margin).

• Free cash flow for FY26 was $85.1M, up from $15.5M in FY25; Q4 free cash flow was $35M–$35.4M.

Outlook and guidance

• FY27 revenue guidance: $1.11–$1.12 billion; non-GAAP operating income: $128–$133 million.

• Q1 FY27 revenue guidance: $255–$257 million; non-GAAP operating income: $27–$28 million.

• Long-term non-GAAP operating margin target is ~25%; long-term non-GAAP gross margin target is ~77%.

• Expect 25% incremental operating margin for FY27, with increased R&D and AI investments.

• No GAAP loss from operations outlook due to unpredictability of certain excluded items.