ServiceTitan (TTAN) Q3 2026 earnings summary

Executive summary

• Q3 2026 revenue grew 25% year-over-year to $249.2M, with platform revenue up 25% to $239.6M and GTV reaching $21.7B, up 22% year-over-year.

• Net dollar retention exceeded 110%, reflecting strong customer expansion and platform adoption.

• Free cash flow reached a record $38M for Q3, with year-to-date free cash flow at $50M.

• AI and automation remain top priorities, with new product launches and the MAX program piloted to deliver integrated automation.

• The company operates in a large, resilient market, with both commercial and residential segments contributing to growth.

Financial highlights

• Q3 total revenue: $249.2M, up 25% year-over-year; platform revenue: $239.6M; GTV: $21.7B, up 22%.

• Platform gross margin (non-GAAP): 80.2%, up from 77.1% year-over-year; total gross margin: 74.3%.

• Non-GAAP operating margin: 8.6%, up from 0.8% a year ago; non-GAAP income from operations: $21.5M.

• Free cash flow for Q3: $37.7M–$38M; year-to-date: $49.7M–$50M.

• Net loss for Q3: $39.5M, improved from $46.5M prior year; non-GAAP net income: $23.8M.

Outlook and guidance

• Q4 2026 revenue expected between $244M–$246M; non-GAAP income from operations $16M–$17M.

• Full-year 2026 revenue guidance: $951M–$953M; non-GAAP income from operations: $83M–$84M.

• Q4 growth expected to be compressed by 150 basis points due to one fewer business day; benefit reverses in Q1 FY27.

• Long-term non-GAAP operating margin target is ~25%, with gross margin target ~77%.

• Cash and cash equivalents of $493.2M and $140M available under the credit facility support operations for at least 12 months.