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Edge16 Oct 2026
Winner, Winner: The Chicken McNugget Story
How a 1940s breeding contest, a Cornell food scientist, and a hedge by Ray Dalio helped McDonald's turn the Chicken McNugget into a fast-food icon.
Serviceware
Serviceware (SJJ) investor relations material
Serviceware Q3 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q3 2026 earnings summary23 Oct, 2026
Executive summary
9M FY2025/26 revenue rose 12.1% YoY to €96.2m; SaaS / Service revenue grew 20.1% and reached 81.6% of total revenue. Profitability improved, with EBITDA up 17.1% and EBIT more than doubling.
Q3 revenue increased 10.5% YoY to €33.4m; Q3 SaaS / Service revenue rose 23.2% to €27.7m.
Financial highlights
9M EBITDA was €4.2m, up 17.1% YoY; EBIT reached €1.5m versus €0.7m, with the report citing 118.3% growth.
Earnings before tax rose to €1.63m from €0.83m; earnings after tax increased to €1.32m from €0.50m.
Financial result was €0.16m, up 5.5% YoY; income tax expense was €0.31m versus €0.32m.
Outlook and guidance
FY2025/26 revenue growth guidance remains 5%–15%; EBIT and EBITDA are expected to rise significantly YoY.
International customer acquisition success could place revenue growth in the upper half of the range; guidance assumes no negative-impact exogenous shocks in 2026.
Longer term, the strategy targets accelerated revenue and profit growth as recurring revenue expands and the SaaS transition advances.
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Latest events from Serviceware
- Sales up 13% YoY, SaaS/Service up 18.5%, order backlog +20.2%, profitability improved.SJJ
Q2 2026 - SaaS-driven revenue growth and international wins offset short-term earnings pressure.SJJQ1 2026
- EBITDA up 57.8%, revenue up 11.7%, and first positive net income since IPO, driven by SaaS and AI.SJJQ4 2025
- SaaS-driven growth and AI integration led to record sales and improved profitability.SJJQ3 2025
- SaaS-driven growth and AI innovation boosted revenue and profitability, supporting a strong outlook.SJJQ2 2025
- SaaS-driven growth and AI innovation lifted revenues and profitability, with outlook upgraded.SJJQ3 2024
- Record SaaS-driven growth and AI innovation drive Serviceware's strong H1 results.SJJQ2 2024
- Record revenue, SaaS momentum, and AI-driven growth position Serviceware for further expansion.SJJQ4 2024
- SaaS-driven growth and internationalization lifted revenue above €100M, with strong recurring backlog.SJJQ4 2024 TU
Next Serviceware earnings date
Q4 202619 Mar, 2027
Serviceware
Next Serviceware earnings date
Q4 202619 Mar, 2027
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Frequently asked questions
Serviceware SE, originally known as PM Computer Services, is a public company based in Idstein, Germany, specializing in developing enterprise service management (ESM) software solutions. The company's software suite is designed to digitalize and automate service processes across several sectors, including technology, artificial intelligence, cloud services (SaaS), customer experience, cybersecurity, enterprise software, IT consulting, mobile apps, and platforms. Serviceware's comprehensive product offering includes the Serviceware Platform, which features solutions for financial, process, resource, knowledge, and performance management. The company is based in Idstein, Germany, and its shares are listed on the Frankfurt Stock Exchange.