Serviceware (SJJ) investor relations material

Executive summary

• Achieved strong growth in the first half of fiscal 2025/2026, with momentum accelerating in Q2, driven by the AI-native platform and rapid SaaS transformation.

• Total sales revenues rose 13.0% year-over-year to €62.7 million, with SaaS/Service revenues up 18.5% to €50.7 million, now comprising 80.8% of total revenues.

• Order backlog increased 20.2% since November 2025 to €117.1 million, reflecting secured future revenues.

• Profitability improved despite one-off restructuring expenses; EBITDA up 4.5% to €2.0 million, EBIT up tenfold to €0.2 million.

Financial highlights

• Sales revenues: €62.7 million (+13.0% YoY); SaaS/Service: €50.7 million (+18.5% YoY); Licenses: €6.7 million (+29.0% YoY); Maintenance: €5.4 million (-29.0% YoY).

• EBITDA: €2.0 million (+4.5% YoY); EBIT: €0.18 million (prior year: €0.02 million); Net income: €0.06 million (prior year: -€0.20 million).

• Cash and cash equivalents: €24.3 million (down €2.1 million since Nov 2025); equity ratio: 25.0%.

• Order backlog: €117.1 million (+20.2% since Nov 2025).

Outlook and guidance

• Expects full-year sales revenue growth of 5–15% and significant EBIT/EBITDA improvement over prior year.

• Revenue growth likely to reach upper half of guidance if international customer acquisition continues successfully.

• Business model shift to recurring SaaS revenues expected to enhance long-term profitability and resilience.