Sprout Social
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Sprout Social (SPT) investor relations material

Sprout Social 28th Annual Needham Growth Conference Virtual summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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28th Annual Needham Growth Conference Virtual summary13 Jan, 2026

Business overview and platform differentiation

  • Integrates with over three dozen social networks and tools, enabling centralized management and analytics for 30,000 customers in 100 countries.

  • Operates on a single code base, allowing rapid updates across all customers as social network APIs change.

  • 90% of customers manage five or more networks, highlighting the need for unified reporting and analytics.

Industry trends and AI strategy

  • Proprietary access to social network data creates a strong competitive moat, as few companies have similar integrations.

  • AI is leveraged to enhance social listening and analytics, with new features rolling out to analyze a billion daily messages.

  • Social platforms are increasingly used for product discovery, especially by Gen Z, driving long-term demand for social management tools.

Market opportunity and customer adoption

  • Most brands still manage social natively; only 5-7% market penetration exists, leaving significant growth potential.

  • Retention is strong, with limited downsell pressure; main headwind is slower new business adoption due to budget constraints.

Social networks selling data to LLMs?
Re-accelerate sub-$50K customer growth?
Influencer marketing as a "Trojan horse" strategy?
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Next Sprout Social earnings date

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Q4 202526 Feb, 2026
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Q4 202526 Feb, 2026

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Frequently asked questions

Sprout Social, Inc. designs, develops, and operates a web-based social media management platform in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. The company’s platform brings together social conversations from various networks; engages with and grows online audience by listening to and analyzing customers; offers customizable workflow solutions to streamline social publishing process; and monitors business metric outcomes of engagements in one integrated platform. It serves Fortune 1000 companies and small-to-medium sized business in marketing, customer service, sales, human resources/recruiting/training, public relations/communications/PR agencies, event planning/promotion agencies, non-profit organizations, education institutions, and consumer technology industries. Sprout Social, Inc. sells its products through direct sales team as well as a network of partners.

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