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The RealReal (REAL) investor relations material
The RealReal Barclays 11th Annual Eat, Sleep, Play, Shop Conference 2025 summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Industry trends and market overview
Luxury resale is experiencing a cultural shift, with 47% of consumers now considering resale value at purchase, similar to luxury auto buying behavior.
The sector has significant growth potential, with $2B in GMV compared to $85B in annual U.S. luxury purchases and an estimated $200B in untapped supply in consumers' closets.
58% of consumers now prefer shopping resale or secondary marketplaces, and the company is outpacing industry growth with 14% GMV growth in Q2 and 20% in Q3.
The managed marketplace model removes friction for sellers and builds trust for buyers, differentiating from peer-to-peer platforms.
Inflation and higher primary market prices drive more buyers and sellers to the platform, reinforcing the value proposition.
Growth strategy and supply unlocking
The growth playbook includes a national sales team, targeted marketing, and a retail footprint, with stores bringing in 25% of new consignors.
Dropship initiatives and partnerships with international vendors, especially in Japan, are expanding supply without requiring physical presence abroad.
International expansion is a future opportunity, but U.S. growth remains the top priority due to significant remaining headroom.
About 50% of new consignors have never sold before, indicating market expansion as well as share gains.
Technology, AI, and operational efficiency
AI-driven tools like Athena automate intake, authentication, and pricing, processing 27% of items and aiming for 30-40% by year-end, with a path to 100% coverage.
Athena reduces processing time from 14 to 7 days and increases accuracy, with expansion planned into higher-value categories.
The platform leverages data from 50 million items to optimize pricing and sell-through rates.
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