Valvoline
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Valvoline (VVV) investor relations material

Valvoline Goldman Sachs Global Consumer and Retail Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Goldman Sachs Global Consumer and Retail Conference summary14 Sep, 2026

Market trends and growth opportunities

  • Demand is driven by non-discretionary preventative maintenance, aging vehicles, and a shift toward convenience services.

  • The business is highly fragmented, with only 6% market share and stores accessible to 40% of the car park, indicating significant expansion potential.

  • Expansion targets include reaching 2,900 locations by 2028 and 3,500+ in the early 2030s, with ongoing evaluation of mobile service opportunities.

  • Franchise partners have committed over $1 billion to network growth, supporting continued unit additions and market densification.

  • Mobile service offerings are being tested to further enhance convenience and reach.

Operational performance and customer retention

  • Mature stores average over 50 oil changes per day, outperforming industry averages.

  • Focus is on optimizing return on invested capital and oil changes per bay, with new stores maturing over four to five years.

  • Over 80% of customers are repeat guests, with most new customers coming from dealers or general automotive service providers.

  • Customers typically live within 10 minutes of a location, and retention is driven by consistent, high-quality service.

Premiumization and service mix

  • About 80% of oil changes are premium (full synthetic or synthetic blend), with a growing shift toward full synthetic due to OEM requirements and aging vehicles.

  • Full synthetic penetration is expected to increase by about 3% annually as the car park evolves.

  • New premium products, such as Restore & Protect, are being tested to further drive ticket growth.

  • Customers rarely downgrade after upgrading to premium oil changes.

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Frequently asked questions

Valvoline Inc provides automotive services and supplies, including motor oil, lubricants, and preventative maintenance services. The company operates quick-lube service centers and sells branded products through retail and commercial distribution. It is headquartered in Lexington, Kentucky, and its shares are listed on the NYSE.