Atlassian (TEAM) Bank of America 2026 Global Technology Conference summary

Executive insights and strategic positioning

• AI is seen as a major accelerant, with the platform's unified architecture and context-rich data positioning it to benefit significantly from AI advancements.

• The Teamwork Graph was highlighted as a core innovation, enabling higher quality AI results and efficiency, and serving as a defensible moat through deep organizational context.

• The platform's openness and model-agnostic approach allow integration with various enterprise systems and evolving AI models, enhancing flexibility and customer value.

• Collections, especially Teamwork Collection, are driving adoption by offering bundled AI capabilities and predictable billing, with customers receiving 10x more Rovo credits.

• The company is committed to accelerating GAAP profitability starting FY 2027, emphasizing durable, profitable growth.

Product innovation and customer adoption

• Jira, Confluence, and JSM have diversified user bases, with non-developers making up the majority of users and strong ARR growth across products.

• Teamwork Graph captures relationships and context across workflows, enabling more autonomous work and richer organizational knowledge.

• AI features, such as Rovo credits and agent deployment, are seeing rapid adoption, with usage metrics growing significantly month-over-month.

• Customers moving from single SKUs to collections are realizing compounding value, increasing product adoption and spend over time.

• The platform supports both per-seat and consumption-based models, evolving to meet customer needs for predictability and flexibility.

Market opportunity and financial performance

• ARR is growing north of 20%, with cloud NRR above 120%, indicating strong business health and momentum.

• Large enterprise penetration is high, with 85% of the Fortune 500 as customers, but representing only 10% of revenue, leaving significant room for expansion.

• High-value customer cohorts are expanding rapidly, with million-dollar customers growing 6x and $3M+ customers growing 10x over four years.

• AI-native customers, including two-thirds of the Forbes AI 50, are adopting the platform, reinforcing its relevance in the AI era.

• The company maintains transparent pricing and strong ROI, supporting continued share gains and enterprise expansion.