D-Market Elektronik Hizmetler ve Ticaret (HEPS) Q1 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q1 2024 earnings summary
9 Jul, 2026Executive summary
Achieved strong Q1 2024 results with GMV up 42.5% to TRY 36.3 billion, revenue up 45% to TRY 11.3 billion, and order volume up 21.7% to 29.3 million, exceeding guidance and maintaining market leadership.
EBITDA improved to TRY 289.4 million (0.8% of GMV), the highest since IPO, and net loss narrowed to TRY 130.7 million.
Free cash flow turned positive at TRY 1,029.6 million, with cash from operations at TRY 1,455.7 million.
Hepsiburada Premium members nearly tripled to 2.5 million, and HepsiJet delivered 68% of parcels.
Strategic focus on loyalty, delivery, affordability, and externalizing services drove operational and financial improvements.
Financial highlights
Revenue increased 45% year-over-year to TRY 11,309.6 million, with delivery service revenue up 95%.
Gross contribution margin improved by 1.2pp to 10.5% of GMV, the highest since IPO.
EBITDA margin rose to 0.8% of GMV, a 0.7pp improvement year-over-year.
Free cash flow reached TRY 1,029.6 million, with CAPEX at TRY 426 million.
Total cash and equivalents stood at TRY 3,562.9 million, with financial investments at TRY 4,402.9 million as of March 31, 2024.
Outlook and guidance
Q2 2024 GMV expected to grow ~75% year-over-year; EBITDA margin forecasted at 1.8%-2% of GMV (unadjusted).
Management remains focused on sustainable, profitable growth and prudent capital allocation.
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