D-Market Elektronik Hizmetler ve Ticaret (HEPS) Q3 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q3 2024 earnings summary
11 Jan, 2026Executive summary
Achieved first positive quarterly operating income since IPO, with TRY 32.4 million in Q3 2024, reflecting strategic execution and team dedication.
Delivered 10.3% GMV growth in Q3 and 17.4% GMV growth in the first nine months year-over-year, adjusted for inflation.
Active customers rose to 12.3 million, with loyalty program members reaching up to 3.7 million.
Navigated macroeconomic pressures and curbed purchasing power, leveraging value-driven strategies.
Kaspi.kz signed an agreement to acquire a 65.4% controlling stake, with closing expected in Q1 2025.
Financial highlights
Q3 2024 revenue was TRY 12,241.6 million, up 1.7% year-over-year; 9M 2024 revenue reached TRY 36,610.3 million, up 13.5%.
Gross contribution margin improved to 11.5% in Q3 2024, up 2.1 percentage points year-over-year.
EBITDA for Q3 2024 was TRY 507.8 million (1.2% of GMV), up 286.5% year-over-year.
Free cash flow for Q3 2024 was TRY 2,093 million; 9M 2024 free cash flow was TRY 1,390 million.
Q3 2024 net loss was TRY 307.4 million, compared to TRY 285.5 million loss in Q3 2023.
Outlook and guidance
Full-year 2024 GMV growth expected at around 75% (IAS 29-unadjusted), or 13% growth adjusted for inflation.
Q4 2024 GMV growth guidance is 50%-55%; Q4 EBITDA as % of GMV expected at 1.8%-2%.
Full-year EBITDA as % of GMV expected at 2.1%-2.2%, signaling continued margin expansion.
Management anticipates continued top-line growth and margin expansion despite macroeconomic headwinds.
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