D-Market Elektronik Hizmetler ve Ticaret (HEPS) Q2 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q2 2024 earnings summary
21 Jan, 2026Executive summary
Q2 2024 GMV reached TRY 33.8 billion, up 3.9% year-over-year, with order volume up 33.3% to 36.7 million and active customers at 12.1 million.
Gross contribution margin hit a record 12.0% in Q2 2024, up 2.6pp year-over-year, and EBITDA as a percentage of GMV rose to 1.1%.
Free cash flow for H1 2024 was TRY 472 million, the highest first half since IPO, turning positive from negative TRY 1.3 billion in H1 2023.
Q2 2024 revenue was nearly flat at TRY 10.1 billion, while net loss was TRY 384.5 million, reversing from a profit in Q2 2023 due to lower financial income and higher expenses.
Marketplace (3P) GMV share rose to 71.1% in Q2 2024, with Hepsiburada Premium members surpassing 3 million.
Financial highlights
H1 2024 GMV rose 21.6% to TRY 73.1 billion; revenue up 20.5% to TRY 22.4 billion; EBITDA up 151.4% to TRY 700.3 million.
Gross contribution margin improved to 12.0% in Q2 2024 from 9.3% in Q2 2023.
Operating expenses in Q2 2024 were TRY 10,145.3 million, down 0.5% year-over-year; opex as % of GMV improved to 30.0%.
Free cash flow in Q2 2024 was -TRY 645 million; cash flow from operating activities in H1 2024 was TRY 1,340 million.
IAS 29-unadjusted GMV and EBITDA showed much higher growth rates (GMV +79.2%, EBITDA +110.5% in Q2 2024).
Outlook and guidance
Q3 2024 IAS 29-unadjusted GMV growth expected at 70–75% year-over-year, with EBITDA as a percentage of GMV around 2.2%.
Positive free cash flow expected for full year 2024, with continued EBITDA improvement and diligent working capital management.
Guidance supported by strategic initiatives, seasonality (back-to-school), and anticipated electronics market recovery.
Management remains cautiously optimistic, focusing on sustainable and profitable growth amid challenging macroeconomic conditions.
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