Driven Brands (DRVN) The 44th Annual William Blair Growth Stock Conference summary

Leadership and business overview

• Executive team has strong tenure, with stability in key positions despite recent CFO turnover.

• Operates in four main segments: Maintenance (Take 5 Oil Change), Paint/Collision/Glass, Car Wash, and Platform Services.

• Achieved significant growth, now with nearly 5,000 stores and $6.5 billion in system-wide sales.

• Over 70% of stores are franchised or independently operated, supporting a diversified revenue base.

• Maintains a balanced customer mix: 50% commercial, 50% retail, servicing over 4 million vehicles annually.

Segment performance and growth

• Take 5 Oil Change grew from under 50 to over 1,000 locations since 2016, with a pipeline to reach 2,000 stores.

• Paint/Collision/Glass segment includes $2B+ in insurance collision sales and the second-largest auto glass platform in the U.S.

• Car wash segment includes 750 international and 385 domestic locations, all rebranded under Take 5 Car Wash.

• Platform Services, led by 1-800-RADIATOR, generates nearly $500M in system-wide sales, focused on distribution.

• Procurement platform with 95,000 SKUs and 75% franchisee adoption generates $50M+ in annual contribution, aiming to double EBITDA in 3–5 years.

Industry analysis and competitive positioning

• Operates in a highly fragmented, needs-based, and recession-resilient automotive aftermarket industry with less than 5% market share.

• Industry tailwinds include increasing vehicle complexity, higher repair costs, and an aging vehicle fleet (average age 12.5 years).

• Main competition is from mom-and-pop operators, who struggle to keep up with technological and capital demands.

• Scale, brand strength, and a robust procurement platform provide significant competitive advantages.

• Franchise model limits geographic and franchisee risk, with most franchisees operating fewer than two stores.