Fiserv (FI) Wells Fargo Payments/Fintech Symposium 2026 summary

Business review and strategic priorities

• Leadership conducted a comprehensive review, identifying competitive and client service gaps, and reset long-term growth expectations in October.

• Focus shifted to client-driven, recurring, sustainable revenues, leveraging strengths in Financial and Merchant Solutions.

• Management team and board were bolstered, attracting significant external talent.

• Execution is organized around the five pillars of the One Fiserv plan, with strict prioritization of resources.

• No major surprises since the October reset; business fundamentals remain steady.

Five pillars of the One Fiserv plan

• Client-first mindset emphasizing service, resiliency, and product quality.

• Clover growth through five vectors, including vertical and horizontal expansion and user experience improvements.

• Technology modernization projects like Experience Digital, Cash Flow Central, Optis, Vision Next, stablecoin, and embedded finance are fully funded and managed to specific deadlines.

• Project Elevate focuses on internal efficiency and leveraging modern technology.

• Capital allocation is tightly managed to maintain investment-grade ratings and optimize asset holdings.

Financial outlook and growth trajectory

• 2026 guidance aligns with previous communications, with growth expected to accelerate in the second half of the year due to easier comparisons.

• First half of the year projected at 1%-3% top-line growth, with underlying growth drivers becoming clearer in the back half.

• Core banking business is expected to return to positive growth as service and technology improvements take hold.

• No material exposure to the Middle East.