In 2025, a strategic reset led to the launch of the One Fiserv action plan, focusing on client service, technology, and operational excellence, with AI as a key enabler for future growth and value creation.
Significant leadership transitions included the appointment of a new CEO, CFO, and two Co-Presidents, along with a multi-year board refreshment adding six new independent directors since 2024.
Shareholder engagement was prioritized, with feedback informing enhancements to executive compensation and governance disclosures.
The 2026 annual meeting will be held virtually on May 21, 2026, with voting available online, by phone, mail, or during the meeting.
Shareholders will vote on: election of eleven directors for one-year terms, advisory approval of executive compensation, ratification of Deloitte & Touche LLP as auditor, and a shareholder proposal for an independent board chair policy.
The board recommends voting FOR all director nominees, FOR executive compensation, FOR auditor ratification, and AGAINST the independent board chair proposal.
The shareholder proposal cites 2025 performance issues and governance concerns, but the board opposes it, noting the current independent chair and governance flexibility.
The board comprises diverse, highly experienced members, with recent additions bringing expertise in financial services, technology, and global operations.
Board leadership was separated from the CEO role in 2025, with Gordon Nixon appointed as independent chairman in 2026.
Annual board and committee evaluations, director education, and committee rotations are emphasized to ensure effective oversight.
Board independence is strong, with all but the CEO considered independent and all committees chaired by independent directors.
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