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Medibank Private (MPL) H2 2025 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Medibank Private Limited

H2 2025 earnings summary

23 Nov, 2025

Executive summary

  • Group operating profit rose 8.9% to $762.4 million, with underlying NPAT up 8.5% to $618.7 million, driven by disciplined growth, claims management, and strategic investments in health, wellbeing, and digital platforms.

  • Resident policyholder growth was 1.4%, double last year’s rate, with positive momentum in both Medibank and ahm brands; non-resident policy units grew 3.1%.

  • Medibank Health contributed approximately 10% of group operating profit, with segment profit up 27%.

  • Ordinary fully franked dividend increased 8.4% to 18.0cps, reflecting continued shareholder value delivery.

  • Maintained a strong capital position, supporting ambitions for organic and M&A-driven growth.

Financial highlights

  • Health insurance operating profit rose 7.1% to $741.5 million; Medibank Health segment profit increased 27% to $76.7 million.

  • Group revenue from external customers increased 5.2% to $8,604.0 million.

  • Net investment income up 14.1% to $207.8 million, with strong performance in both growth and defensive portfolios.

  • Gross margin improved 50 basis points to 17% in health insurance, with a 20 basis point benefit from higher-margin non-resident policies.

  • Management expenses increased 6.5% to $654.9 million, reflecting higher operating costs and digital investment, partially offset by productivity savings.

Outlook and guidance

  • Expecting moderating but still buoyant industry growth in FY 2026, with a focus on disciplined market share gains in both resident and non-resident segments.

  • Claims per policy unit projected to grow 2.6%-2.9%, with proactive claims management and further investment in customer benefits if claims are lower than expected.

  • Targeting low double-digit organic operating profit growth in Medibank Health and aiming to invest at the top end of the $150 million–$250 million M&A target.

  • Management expense ratio expected to remain stable or modestly improve, supported by lower inflation and higher revenue growth.

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