nib (NHF) AGM 2024 summary
Event summary combining transcript, slides, and related documents.
AGM 2024 summary
16 Jan, 2026Opening remarks and agenda
Acknowledgement of traditional land owners and Welcome to Country delivered by Cheryl Smith, Aboriginal Elder of the Newcastle Aboriginal Community, highlighting commitment to reconciliation and community engagement.
Welcome to attendees in person and online, with introduction of board members, executive team, and external advisors.
Chairman David Gordon opened the meeting and outlined the agenda, including financial review, strategy update, remuneration, director re-elections, and approval of participation in the Long-Term Incentive Plan.
Financial performance review
FY24 group revenue reached AUD 3.3 billion, up 9.6%, with underlying operating profit at AUD 257.5 million and net profit after tax at AUD 181.6 million, a 67.4% increase.
Claims expense rose to AUD 2.5 billion, up 4.2%, with private health insurance claims paid totaling AUD 2.5 billion, up 6.7% year-on-year.
Full-year dividend declared at AUD 0.29 per share, fully franked, payout ratio 75.7%, a 3.6% increase over the prior year.
Earnings per share grew to AUD 0.383, and net investment income was AUD 61.7 million, up 12.8%.
Policyholder growth in Australian resident health insurance was 2.5%, above system growth, with international inbound worker and student insurance policyholder and premium growth of 14.1% and 19% respectively.
Board and executive committee updates
CEO Mark Fitzgibbon retiring after over 20 years; Ed Close, currently CEO of arhi, appointed as incoming CEO effective December 1, 2024.
Board comprises David Gordon (Chairman), Jacqueline Chow, Anne Loveridge AM, Jill Watts, Peter Harmer, Donal O'Dwyer, Brad Welsh, and Mark Fitzgibbon.
Senior management team includes Nick Freeman (CFO), Roslyn Toms (Legal & Risk), and Ed Close (incoming CEO & MD from December 1, 2024).
Recognition of executive team and their roles in driving growth and innovation.
Latest events from nib
- Underlying operating profit up 22% to $129.1m, with strong revenue and segment growth.NHF
H1 202612 Jun 2026 - NPAT rose 9.4% to $198.6M on 7.8% revenue growth and strong policyholder gains.NHF
H2 202512 Jun 2026 - Revenue up 7.7%, profit down 26.7%, with strong policyholder growth and positive FY25 outlook.NHF
H1 202512 Jun 2026 - Net profit after tax up 67.4% to $181.6m on 9.3% revenue growth and digital expansion.NHF
H2 202412 Jun 2026 - AI-driven productivity and diversified health services fuel above-industry growth and resilience.NHF
Investor presentation5 May 2026 - Profit and revenue growth, digital innovation, and productivity drive strong results.NHF
AGM 20253 Feb 2026 - Strong growth, digital focus, and strategic execution drive nib's resilient performance.NHF
Company Presentation6 Jun 2025