nib (NHF) AGM 2025 summary

Opening remarks and agenda

• Acknowledgement of traditional owners and Welcome to Country delivered by Gadigal Elder Allan Madden (Uncle Allen Madden).

• Introduction of board members, executive team, auditors, and key partners; confirmation of quorum and formal opening of the meeting.

• Chair and CEO addresses outlined the meeting's purpose and set the agenda for the session.

Financial performance review

• FY 2025 group revenue rose 7.8% to AUD 3.6 billion, with net profit after tax up 9.4% to AUD 198.6 million.

• Private health insurance claims totaled AUD 2.7 billion, supporting nearly 2 million customers across Australia and New Zealand.

• Australian resident health insurance policyholder growth was 3.2%, above the industry average of 2.2%.

• Group operating expense ratio improved to 17.7%, with $18m in productivity savings.

• Net investment income increased 28.9% to $79.0m.

Board and executive committee updates

• CEO Ed Close appointed December 1 last year; new NZ board chair Andrew Blair welcomed, and Donald O'Dwyer retired after significant board service.

• Executive team updates included the appointment of Skye Daniels as CEO of nib NZ from August 2025.

• Board and management emphasized high ethical standards, governance, and risk management.