nib (NHF) AGM 2025 summary

Opening remarks and agenda

• Acknowledgement of traditional owners and Welcome to Country by Gadigal Elder Allan Madden.

• Introduction of board members, executive team, auditors, and key partners.

• Chair and CEO addresses outlined the meeting's purpose and set the agenda.

• Confirmation of quorum and formal opening of the meeting.

Financial performance review

• FY 2025 group revenue rose 7.8% to AUD 3.6 billion, with net profit after tax of AUD 198.6 million, up 9.4%.

• Policyholder growth of 3.2% in Australia, above industry average, with total persons covered at 1,938,545.

• Operating expense ratio improved to 17.7%, with $18 million in productivity savings.

• Net investment income increased 28.9% to $79.0 million.

• AUD 2.7 billion in private health insurance claims paid; highest-ever sales in Australian PHI business.

Board and executive committee updates

• CEO Ed Close appointed December 1 last year; new NZ board chair Andrew Blair welcomed.

• David Gordon stood for and was re-elected as Chair; Donal O'Dwyer retired from the Board.

• Executive team updates included the appointment of Skye Daniels as CEO of nib NZ from August 2025.