Rogers Communications (RCI) BMO 25th Annual Media & Telecom Conference summary

Cable and connectivity strategy

• Investments in DOCSIS roadmap and network upgrades have improved performance, with third-party validation for fastest and most reliable internet.

• Brand consolidation eliminated Fido internet, simplifying offerings and focusing on Rogers for bundling and marketing.

• Expanded coverage to 100% of Canadian homes using fixed wireless access and wholesaling, aiming for 50% market share by year-end.

• ARPU and ARPA are improving as promotional intensity is reduced and value-based pricing is emphasized.

• Enterprise segment is growing double digits, with recent large contract wins and focus on margin expansion.

Revenue growth and product innovation

• Progressing from negative 4% to negative 2% revenue decline, with cable and satellite addressed through pricing and service enhancements.

• New Xfinity platform launching in fall, enabling migration from linear to streaming and introducing AI-driven internet tools.

• Storm-Ready Wi-Fi with 5G backup and streamlined home monitoring app to enhance customer experience and reduce hardware costs.

• Network slicing to be rolled out over the next year, enabling dedicated lanes for fixed wireless, first responders, and premium customers.

Regulatory and wholesale environment

• Wholesale market remains stable at 7%, with policy changes seen as neutral; cost-based rates for fiber are positive for investment.

• Facilities-based investment continues to be incentivized, with no major impact from recent regulatory changes.