Text (TXT) Q3 2026 TU earnings summary

Executive summary

• Q3 2025/26 MRR was USD 6.98 million, down 1.1% quarter-over-quarter and 1.7% year-over-year, with payments received at USD 21.89 million, up 2.1% year-over-year but down 1.6% sequentially.

• Over 51% of MRR now comes from customers with ARPL ≥ USD 500, up from 43% a year earlier, reflecting a shift toward larger customers.

• Multiproduct customers contributed 37.2% of MRR at the end of December 2025, a 10 percentage point increase year-over-year.

• SOC-2 Type 1 certification was obtained, with Type 2 expected later in the year.

• The company launched the new Text App and completed a major infrastructure transformation.

Financial highlights

• H1 2025/26 net sales fell 4.9% year-over-year to PLN 167.6 million; EBIT dropped 29.5% to PLN 65.3 million, and net profit declined 30.9% to PLN 59.7 million.

• EBITDA for H1 2025/26 decreased 25.1% to PLN 78.3 million, with a margin of 46.7%.

• Q2 2025/26 revenue in USD was $22.1 million, nearly flat year-over-year, but the average USD/PLN exchange rate was 7.6% weaker.

• Payments received for the last four quarters totaled USD 88.42 million, down 0.2% year-over-year.

• MRR reflects only fixed subscription fees, excluding pay-per-usage charges such as ChatBot interactions and API as a Service.

Segment performance

• LiveChat accounted for 84.5% of H1 2025/26 revenues, down from 89.4% a year earlier; HelpDesk revenue more than doubled year-over-year.

• ChatBot revenue grew 6.7% year-over-year in H1 2025/26, and HelpDesk revenue rose 113.9%.