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Text Q2 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2026 earnings summary26 Nov, 2025

Executive summary

  • H1 2025/26 revenues declined by 4.9% year-over-year to 167.6 mn PLN, with nearly 95% generated by the US subsidiary, primarily from B2B software licenses.

  • Operating profit dropped 29.5% to 65.5 mn PLN; net profit fell 30.9% to 59.7 mn PLN, with comprehensive income of 60.4 mn PLN.

  • EBITDA decreased by 25.1% year-over-year to 78.3 mn PLN, with a margin of 46.7%.

  • MRR grew 0.3% year-over-year to USD 7.06 mn, but declined 1.5% quarter-over-quarter.

  • Dividend payout of PLN 74.4 mn for 2024/25 and PLN 113.3 mn at the end of September impacted liquidity.

Financial highlights

  • Revenue in Q2 2025/26 in USD was $22.1 mn, nearly flat year-over-year, but impacted by a 7.6% weaker USD/PLN exchange rate.

  • Net cash flows from operating activities were PLN 59 mn, with total net cash outflows of PLN 61 mn due to dividend payments.

  • Total assets as of 30 September 2025 were PLN 178.8 mn, with equity of PLN 82.5 mn.

  • Infrastructure costs rose due to expanded cloud services and increased headcount by 24 year-over-year.

  • At the end of Q2, a PLN 20 mn working capital loan was taken, with PLN 10 mn drawn.

Outlook and guidance

  • Management intends to request an advance dividend of 1.15 PLN per share.

  • SOC-2 Type I certification expected by year-end, Type II by mid-next year.

  • The Group is focused on developing AI-based functionalities to address enterprise customer needs and support ongoing growth.

  • MRR expected to remain stable, but potential decline anticipated in the current quarter due to seasonality.

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LiveChat Software S.A. develop and distribute software-as-a-service products for B2C, and B2C communications. The company provide digital customer service and interaction platforms for companies worldwide and offer a broad range of services and product features that cater to the needs of their digital customers. The company's primary SaaS products are LiveChat and chatbot software. They also provide LiveChat apps for major ecommerce platforms such as Shopify, Magento, WooCommerce, and BigCommerce.

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