Text (TXT) Q4 22/23 TU earnings summary

Executive summary

• Preliminary Q4 FY22/23 revenue was $20.02M, up 37% YoY; price increases were the main growth driver.

• March-end MRR reached $6.4M, up 37.9% YoY and 0.8% QoQ.

• LiveChat returned to quarterly customer growth, with ARPU stabilizing; ChatBot ARPU continued to grow.

• Global B2B subscription SaaS model, with ~40% of MRR from the U.S.; customer acquisition is primarily inbound through content, search and partner channels.

• text.com transition aims to connect standalone products and enable bundles and cross-selling.

Financial highlights

• Q4 revenue was $20.02M for January–March 2023, versus $18.91M in the previous three months; figures are preliminary.

• Q1–Q3 FY22/23 net sales were PLN 227.2M, up 41.4% YoY; EBIT was PLN 132.2M, up 38.0%; net profit was PLN 122.8M, up 38.4%.

• Q3 FY22/23 net sales were PLN 85.9M, up 53.0% YoY; EBIT was PLN 50.9M, up 59.3%; net profit was PLN 47.2M, up 60.4%.

• Q4 ChatBot revenue declined QoQ after unusually high prior-quarter payments for customers exceeding plan interaction limits; ChatBot MRR rose almost 9%.

Outlook and guidance

• Faster growth of newer products was expected in coming quarters.

• No LiveChat price increase was planned for the next year; pricing updates may become more regular, with customer growth a priority.

• The next quarter was viewed as important for assessing whether March's stronger customer additions signal a sustained trend.

• AI features could support higher-priced plans if they create customer value; current features carry no separate charge.