Urban Company (URBANCO) Investor presentation summary

Performance and unit economics

• FY26 NTV was ₹4,290 Cr, up 31% YoY; revenue was ₹1,556 Cr, up 36%; adjusted EBITDA loss was ₹129 Cr, while adjusted EBITDA excluding InstaHelp was ₹106 Cr, or 2.5% of NTV.

• Q1 FY27 NTV rose 42.2% YoY to ₹1,465 Cr and revenue grew 43.9% to ₹528 Cr; adjusted EBITDA loss was ₹65 Cr, while adjusted EBITDA excluding InstaHelp was ₹67 Cr, or 4.8% of NTV.

• Consolidated NTV growth reached 42% in each of the last two quarters shown, following growth of 31% and 32% in the preceding quarters.

• FY26 India consumer services contribution profit was ₹670 Cr, or 21.2% of NTV; adjusted EBITDA was ₹131 Cr, or 4.1% of NTV.

India consumer services

• Q1 FY27 NTV grew 29% YoY, the fastest growth in 15 quarters; adjusted EBITDA was ₹73 Cr, or 6.9% of NTV, against a long-term margin target of 9–10%.

• Q1 FY27 India consumer services NTV was ₹1,056 Cr and revenue was ₹356 Cr; contribution profit was ₹226 Cr, or 21.4% of NTV.

• Q1 growth reflected a 21% YoY increase in annual transacting users and 7% YoY growth in spend per annual transacting user; new user acquisition rose 24% YoY.

• Retained users contributed 83% of India consumer services NTV in FY26, and FY26 NTV retention for the FY18 cohort reached 192.5% of its first-year level.

International and Native

• International NTV excluding KSA grew 76% YoY to ₹237 Cr in Q1 FY27; adjusted EBITDA was ₹3 Cr, or 1.1% of NTV.

• Native revenue reached ₹267 Cr in FY26; Q1 FY27 gross margin was 48.2%, while adjusted EBITDA loss narrowed to ₹9 Cr from ₹39 Cr in FY25.

• Native targets ₹1,000 Cr revenue, with growth plans including premium devices, recurring filter replacements and smart-lock launches; ~75% of an eligible purifier cohort renewed filters.