Urban Company (URBANCO) investor relations material

H1 FY27 performance

• Consolidated NTV ₹2,897 Cr, +40.6% YoY; revenue from operations ₹1,066 Cr, +42.6%; adjusted EBITDA loss ₹209 Cr.

• Adjusted EBITDA excluding InstaHelp ₹97 Cr, or 3.5% of NTV, up 152 bps YoY; cash and treasury investments ₹1,901 Cr.

• Annual transacting users 10.0M, up 2.6M or 34.5% YoY; 86,834 monthly active service partners, 51 cities and a 4.78 average consumer rating.

India consumer services

• H1 FY27 NTV ₹2,018 Cr, +27.9% YoY; contribution profit ₹438 Cr, or 21.7% of NTV; adjusted EBITDA ₹107 Cr, or 5.3% of NTV, up 144 bps YoY.

• India consumer services NTV reached ₹2,018 Cr in H1 FY27, versus ₹1,578 Cr in H1 FY26; adjusted EBITDA margin rose to 5.3% from 3.9%.

• Annual category household penetration in the top 8 cities ranged from 4.1% to 7.9% across major categories, indicating scope for further adoption.

• The service network spans 50+ categories and 9,700 micro-markets as of Sep 30, 2026; management links market density with faster fulfilment, lower costs and better partner utilization.

Partner supply and service quality

• Monthly net partner earnings reached ₹30,708 in H1 FY27, up 35% from FY24; average monetized hours were 97 per month.

• Top 5% of partners earned average net earnings of ₹56,731 per month in H1 FY27; utilized hours, including travel, averaged 183 per month.

• Training infrastructure included 4.6 lakh+ sq. ft. of permanent space, 400+ training rooms in 24 cities and 500+ permanent trainers as of Sep 30, 2026.

• Partner migrations ran at 5,000+ a year, with six screening and sourcing centres live across Beauty and Cleaning.