Urban Company (URBANCO) Q4 24/25 earnings summary

Executive summary

• FY25 consolidated revenue from operations rose 38.2% YoY to INR 1,144.5 Cr; adjusted EBITDA turned positive at INR 11.1 Cr versus a loss of INR 119.0 Cr in FY24.

• Consolidated PAT was INR 239.8 Cr versus a loss of INR 92.8 Cr; the turnaround was driven mainly by a INR 211.2 Cr deferred-tax credit, alongside operating leverage and cost efficiencies.

• Core home and beauty services grew, while newer Native products expanded rapidly; the outlook emphasizes deeper penetration, retention, cross-sell and faster fulfilment.

Financial highlights

• Consolidated NTV was INR 3,270.9 Cr, up 27.6% YoY; contribution margin was 19.5% of NTV.

• Revenue from operations was INR 1,144.5 Cr, up 38.2% YoY; PBT was INR 28.6 Cr versus a loss of INR 92.7 Cr in FY24.

• PAT was INR 239.8 Cr, including a INR 211.2 Cr deferred-tax credit; consolidated EPS was INR 1.66 basic and INR 1.65 diluted, versus INR (0.66) in FY24.

• Adjusted EBITDA was INR 11.1 Cr versus a loss of INR 119.0 Cr in FY24; operating cash flow was INR 54.6 Cr versus an outflow of INR 85.6 Cr.

Outlook and guidance

• Growth priorities: increase penetration in current and new cities, improve retention through service quality and product innovation, and lift consumer spend through cross-sell.

• Plans include scaling Native products and InstaHelp, and improving real-time availability and fulfilment speed. InstaHelp launched as a Mumbai pilot in January 2025, offering household help within 30 minutes.

• India home-services TAM is projected at INR 8,220–8,350 Bn by CY29, from INR 4,990–5,070 Bn in CY24; online full-stack platforms are projected to grow at 20–22% CAGR over CY24–CY29.