Visa (V) Bernstein 42nd Annual Strategic Decisions Conference summary

Macro environment and spending trends

• Consumer spending remains resilient across discretionary and non-discretionary categories in the U.S. and globally, with slight improvements seen through mid-May.

• Cross-border transactions also show strong resilience and continued strength despite global uncertainties.

Organizational and product innovation

• Product velocity and adoption have accelerated due to organizational restructuring, aligning teams by consumer payments, money movement, and value-added services.

• Integration of country managers into early product development has improved product-market fit and adoption globally.

• Adoption of agentic tools and smaller, agile scrum teams have increased efficiency in product development.

Agentic commerce and digital transformation

• Agentic commerce is expected to drive further digitization, incremental transactions, and B2B growth.

• Machine-to-machine and agent-to-agent microtransactions will create new transaction types and opportunities.

• Trust is identified as the key enabler for agentic commerce, with Visa credentials positioned as the preferred payment method due to broad acceptance and consumer protections.