Logotype for ZTO Express (Cayman) Inc

ZTO Express (Cayman) (ZTO) Q2 2025 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for ZTO Express (Cayman) Inc

Q2 2025 earnings summary

23 Nov, 2025

Executive summary

  • Parcel volume grew 16.5% year-over-year to 9.8 billion in 2Q25, maintaining #1 market share at 19.5% and outpacing industry growth.

  • Adjusted net income was RMB 2.05 billion, down 26.8% year-over-year, reflecting margin compression from price competition.

  • Retail parcel volume grew over 50% year-over-year, now exceeding 8% of total volume and supporting product mix optimization.

  • Strategic focus on operational excellence, automation, technology-driven cost efficiencies, and ESG initiatives.

  • Extensive network covers over 31,000 outlets, 6,000 direct partners, and 110,000 last-mile posts, reaching >99% of county-level cities.

Financial highlights

  • 2Q25 revenue was RMB 11.8–12.9 billion, up 10.3% year-over-year, driven by higher parcel volume but offset by a 4.7% decline in ASP.

  • Gross profit fell 18.7% to RMB 2.9 billion, with gross margin dropping to 24.9%.

  • Adjusted EBITDA for 2Q25 was RMB 3.5 billion, down 18.5% year-over-year.

  • Operating cash flow was RMB 2.2 billion, down 37.7% year-over-year, supporting continued investment and dividend payments.

  • Capital expenditure for the quarter was RMB 1.1 billion; cash and equivalents at quarter-end were RMB 13.3 billion.

Outlook and guidance

  • Annual parcel volume guidance revised to 38.8–40.1 billion for 2025, representing 14–18% growth.

  • Management expects industry growth to slow in the second half, with a focus on balancing quality, volume, and profit.

  • Guidance reflects macroeconomic, competitive, and regulatory uncertainties.

  • Continued investment in logistics ecosystem, last-mile expansion, and green initiatives.

  • Targeting further development in LTL, cloud warehousing, international, and cold-chain logistics.

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