Logotype for ZTO Express (Cayman) Inc

ZTO Express (Cayman) (ZTO) Q4 2025 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for ZTO Express (Cayman) Inc

Q4 2025 earnings summary

18 Mar, 2026

Executive summary

  • Parcel volume reached 38.5 billion in 2025, growing 13.3% year-over-year and maintaining #1 market share in China at 19.6%.

  • Q4 2025 parcel volume was 10.56 billion, up 9.2% year-over-year, with market share up 0.8 percentage points.

  • Adjusted net income for 2025 was CNY 9.5 billion, with Q4 at CNY 2.69 billion; net cash from operating activities was CNY 11,968.4 million.

  • Retail parcel volume surged 46% year-over-year, outpacing e-commerce parcel growth.

  • Strategic focus on high-quality development, operational excellence, technology-driven efficiencies, and expansion into adjacent logistics and international markets.

Financial highlights

  • FY2025 revenue increased 10.9% to CNY 49.1 billion; Q4 revenue rose 12.3% to CNY 14.5 billion.

  • Gross profit declined 10.5% to CNY 12.3 billion for the year; Q4 gross margin was 25.4%.

  • Operating profit margin ranged from 18.6% to 26.6% in 2025; adjusted EBITDA margin peaked at 40.5% in Q2.

  • Operating cash flow rose 50.6% to CNY 4.2 billion in Q4 and reached CNY 12 billion for the year.

  • FY2025 adjusted net income margin ranged from 17.4% to 26.2%.

Outlook and guidance

  • 2026 parcel volume expected to grow 10%-13% year-over-year, outpacing industry average of 8%.

  • Enhanced shareholder return plan: at least 50% of prior year adjusted net income to be returned via dividends and buybacks.

  • Continued investment in logistics ecosystem, automation, green initiatives, and last-mile expansion.

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