Air New Zealand
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Air New Zealand (AIR) investor relations material

Air New Zealand Trading update summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
Logotype for Air New Zealand Limited
Trading update summary20 Oct, 2026

Network-wide performance

  • Passengers carried 4,162, down 1.0% on a daily weighted basis YoY; capacity (ASKs) decreased 2.1% and load factor rose 1.8 pts to 84.8%.

  • Group RASK increased 14.3%; YTD underlying RASK, excluding FX, improved 12.7%, supported by capacity management and higher average fares amid significantly higher fuel prices.

  • Revenue passenger kilometres rose 0.0% on a daily weighted basis YoY.

  • Comparisons are daily weighted to account for FY27 Q1’s 96 days versus 90 days in FY26 Q1.

Network performance

  • Domestic passengers decreased 2.7% and ASKs fell 2.5%; load factor increased 1.5 pts to 84.4%.

  • Short-haul passengers and ASKs each rose 3.7% and 4.2%, respectively; load factor was 85.5%.

  • Short-haul growth reflected increased widebody flying, including 11.6% more normalised Boeing 777 and 787 capacity, and new Christchurch–Rarotonga and Queenstown–Brisbane services.

  • Long-haul passengers decreased 2.3% and ASKs fell 5.4%; load factor improved 2.8 pts to 84.5%.

  • Long-haul capacity reductions reflected fewer Los Angeles departures, down 17% to 204, and a shift to smaller, more fuel-efficient Boeing 787-9 aircraft.

Customer performance

  • On-time performance improved 7.2 pts YoY to 85.2%; September performance was 87.3%, ranking third among Asia-Pacific airlines in Cirium’s rankings.

  • Controllable cancellations halved YoY to 1.0% of scheduled services; customer satisfaction rose 0.8 pts to 84.9.

  • Satisfaction gains reflected service and product improvements, including kiosk rollout, disruption handling, food, crew and in-flight entertainment.

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Investor update30 Nov, 2026
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Investor update30 Nov, 2026

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Frequently asked questions

Air New Zealand Limited is the national airline of New Zealand, providing passenger and cargo air transport services both domestically and internationally. The airline operates flights across Oceania, Asia, the Americas, and Europe, with a focus on routes connecting New Zealand to major global destinations. In addition to passenger services, Air New Zealand offers cargo transportation, loyalty programs, and travel-related services to enhance the travel experience. The company emphasizes a commitment to customer service, sustainability, and New Zealand tourism. Air New Zealand Limited is headquartered in Auckland, New Zealand, and its shares are listed on the New Zealand Stock Exchange.