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Dell Technologies (DELL) investor relations material

Dell Technologies Citi’s 2026 Global TMT Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Citi’s 2026 Global TMT Conference summary10 Sep, 2026

Market outlook and demand trends

  • Infrastructure demand is accelerating, driven by AI server GPU orders totaling $13.2 billion over 12 months, with enterprise segment growth outpacing others.

  • Traditional server demand grew 122% in Q2, with triple-digit growth across all geographies and customer segments.

  • Storage revenue increased 26% in Q2, with guidance for double-digit growth for the full year, reflecting early-stage enterprise adoption.

  • Supply constraints, especially in DRAM, NAND, CPUs, and AI server components, are expected to persist and tighten into next year.

  • Enterprises are increasingly seeking multi-year supply guarantees, leading to longer-term visibility and diversified customer engagement.

Financial performance and margin drivers

  • ISG margins reached 15%, supported by operational scale and a shift to higher-margin storage and software offerings.

  • Operating expenses have been reduced to 8% of revenue, the most efficient level in company history, down from 20% six years ago.

  • Storage portfolio has delivered six consecutive quarters of demand growth, nearly doubling market growth rates.

  • AI server growth is being absorbed by scale and storage tailwinds, maintaining mid-single-digit margins on multi-billion dollar deals.

  • Share buybacks increased from $1.6 billion to $3.9 billion in 90 days, reflecting strong cash generation and shareholder returns.

Product and technology strategy

  • Focus remains on expanding the storage portfolio and engineering labs to support next-generation AI server ecosystems.

  • Project Lightning is in early testing with major customers, but not yet material to financials.

  • Full rack and disaggregated architectures are seen as opportunities, with complexity and time-to-deployment as key differentiators.

  • Fungibility in supply chain allows reallocation of resources, such as shifting wafer supply from consumer PCs to infrastructure.

  • End-to-end product coverage across edge, compute, and storage positions the company to capture multi-year TAM expansion.

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Frequently asked questions

A PC powerhouse

Dell Technologies is a global technology company that provides a broad range of hardware, software, and IT solutions. Their offerings include a wide array of different technological solutions, even if they’re primarily known for their PC’s. With a focus on innovation and technological advancements, Dell provides modern solutions to meet the needs of its customers regardless of whether it’s individuals, businesses, or organizations.

The work of Michael Dell

Dell Technologies was founded by Michael Dell in 1984 as "PC's Limited" with a vision to provide individuals with customized, affordable computers. Michael Dell started the company from his dorm room at the University of Texas and came to revolutionize the PC industry by adopting a direct-to-consumer business model. By selling computers directly to customers and bypassing traditional retail channels, Dell was able to offer competitive pricing and build strong customer relationships. Over the years, Dell expanded its product offerings, entered new markets, and has become a company with two feet firmly planted in the global technology industry.

Dells business today

Dell offers a comprehensive range of hardware, software, and IT solutions. Their product lineup includes desktops, laptops, servers, storage systems, and networking equipment, catering to the needs of both businesses and individuals. Additionally, Dell provides professional services such as consulting, deployment, and support to ensure seamless integration and optimal performance of their products and services. Naturally, Dell is not the only player in their industry, and when it comes to competitors we find names like Microsoft, Apple, and HP.

A varied customer base

Dell’s client base includes small and medium-sized businesses, large enterprises, educational institutions, government organizations, and healthcare providers. Whether it's providing reliable IT infrastructure for businesses, empowering educators with innovative tools, or supporting critical operations in healthcare, Dell works closely with its customers to deliver a product and/or service that’s tailored to their requirements. Dell Technologies also caters to private individuals, providing a range of products and services directly to private consumers, primarily focusing on computers for home use.