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DocuSign (DOCU) investor relations material
DocuSign Q3 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Q3 revenue reached $818.4 million, up 8% year-over-year, with billings at $829.5 million, up 10%, driven by strong customer investment in core products and the IAM platform, which surpassed 25,000 customers.
Free cash flow grew 25% year-over-year to $263 million, supporting a record $215 million in share repurchases.
International revenue reached $242 million, representing 30% of total revenue and growing 14% year-over-year.
Net income for the quarter was $83.7 million, a 34% increase from the prior year.
The company continues to focus on operational efficiency, product innovation, and expanding its go-to-market strategy.
Financial highlights
Subscription revenue was $801 million, up 9% year-over-year and accounting for 98% of total revenue.
Non-GAAP operating margin was 31.4% for Q3, with non-GAAP operating income of $257 million.
Non-GAAP gross margin for Q3 was 81.8%, down 70 basis points year-over-year due to cloud migration costs.
Non-GAAP diluted EPS was $1.01, up from $0.90 last year; GAAP diluted EPS was $0.40, up from $0.30.
Ended Q3 with $1.0 billion in cash, cash equivalents, and investments, and no debt.
Outlook and guidance
Q4 revenue expected at $825–$829 million, up 7% year-over-year at midpoint; full-year revenue guidance raised to $3.208–$3.212 billion, up 8% year-over-year.
Q4 billings expected at $992 million–$1.002 billion, up 8% year-over-year at midpoint; full-year billings guidance raised to $3.379–$3.389 billion, up 9% year-over-year.
Non-GAAP gross margin guidance for Q4 is 80.8%–81.2%, and for the year 81.7%–81.8%.
Non-GAAP operating margin guidance for Q4 is 28.3%–28.7%, and for the year 29.8%–29.9%.
Transitioning to ARR as a primary metric in FY27, with new disclosures on IAM's contribution and discontinuation of billings reporting.
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Frequently asked questions
Enabling Secure Signing of Documents Online
DocuSign is a company that offers electronic signature and digital transaction management solutions to businesses and individuals. As a leader in its field, DocuSign simplifies and streamlines the signing and approval process by eliminating the need for physical paperwork. Customers can securely sign, send, and manage documents from anywhere on any device and DocuSign's platform enables users to easily create, store, and track legally binding agreements, contracts, and other important documents.
How it works
Signers can choose to adopt an electronic signature or draw their signature using a mouse or touchscreen. DocuSign ensures the authenticity and integrity of each signature through advanced encryption technology and robust security measures. Once all parties have signed, DocuSign automatically generates a finalized, tamper-evident document. This document is securely stored in the user's DocuSign account and can be accessed at any time. DocuSign's secure storage, coupled with encryption and authentication protocols, ensures that sensitive documents are protected from unauthorized access.
Throughout the entire process, DocuSign maintains a comprehensive audit trail, capturing detailed information about each interaction with the document. This audit trail provides an added layer of security and transparency, allowing users to track and verify the document's history.
All documents in one place
The service makes it possible for customers to have all their contracts saved in one secure and easily accessible place. With DocuSign, customers can digitally create, manage, and store their contracts and agreements within the platform. Once a document is signed, it is securely stored in the customer's DocuSign account, eliminating the need for physical copies or manual filing systems. This centralized storage ensures that contracts are organized, kept safe, searchable, and readily available whenever needed. By having all documents saved in one place, customers can efficiently retrieve and reference agreements, streamline document management, and improve overall business efficiency. Some notable customers of DocuSign outside of governmental agencies are companies such as United Airlines, Thermo Fisher, and KORE.
Saving time and money
By digitizing the signing process, DocuSign saves time, reduces costs, and enhances efficiency, making it an indispensable tool for modern businesses seeking a streamlined and secure document workflow. Another major advantage for customers is the simple fact that it enables them to handle the signing of documents remotely, something that can be utilized when time is of the essence, or when two parties can’t meet due to practical reasons.
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