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DocuSign (DOCU) investor relations material
DocuSign Q2 2027 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Q2 FY27 revenue reached $876 million, up 9% year-over-year, with international revenue comprising 31% of total and IAM now 15.1% of ARR, up from 12.6% in Q1.
Operating margin was 32%, and free cash flow was nearly $300 million, supporting over $300 million in share repurchases during the quarter.
Customer base surpassed 1.9 million, with double-digit growth in large customers (>$300K ACV) to nearly 1,300.
IAM platform innovation accelerated with new AI-native features, integrations, and agentic tools, driving customer value and efficiency.
Fiscal year 2027 ARR guidance was raised, reflecting confidence in continued execution and IAM adoption.
Financial highlights
Q2 revenue was $876 million, up 9% year-over-year, with a 1.3 percentage point FX benefit; international revenue was $272 million, up 17% year-over-year.
Non-GAAP gross margin was 81.7% in Q2; non-GAAP operating margin was 31.6%; free cash flow margin was 34%.
Non-GAAP diluted EPS was $1.16, up 26% year-over-year; GAAP diluted EPS was $0.40, up 33%.
Stock-based compensation expense declined to 17% of revenue, a 3-point improvement year-over-year.
Cash, cash equivalents, and investments totaled just under $1 billion at quarter end; no debt.
Outlook and guidance
Q3 revenue expected between $886 million and $890 million, up 9% year-over-year at midpoint; non-GAAP gross margin 81.5%-81.9%, operating margin 31.3%-31.7%.
FY27 revenue guidance raised to $3.499-$3.507 billion, up 9% year-over-year at midpoint; non-GAAP gross margin 81.5%-82.0%, operating margin 31.0%-31.5%.
FY27 ARR growth expected at 8.5%-9.0%, up from 8.0% in FY26; IAM ARR projected to represent 18%-19% of total ARR by Q4 FY27.
Share count expected to decline further due to ongoing buybacks; non-GAAP fully diluted shares outstanding expected at 190–195 million for FY27.
Foreign exchange rates expected to provide a modest tailwind to FY27 revenue.
- Q1 revenue up 9% to $830.2M, IAM adoption rising, and record $318M in share buybacks.DOCU
Q1 2027 - IAM ARR exceeded $350M, revenue grew 8%, and margins remained strong with expanded buybacks.DOCU
Q4 2026 - Q3 FY26 saw 8% revenue growth, record free cash flow, and robust IAM adoption.DOCU
Q3 2026 - Q2 FY26 revenue up 9% to $801M, billings up 13%, and strong IAM-driven growth.DOCU
Q2 2026 - Q3 revenue up 8% with strong IAM adoption, margin gains, and robust FY25 outlook.DOCU
Q3 2025 - Q2 revenue up 7% to $736M, record margins, strong IAM launch, and $200M share repurchase.DOCU
Q2 2025 - Q1 FY25 revenue up 7%, IAM platform launched, and $1B added to share repurchase program.DOCU
Q1 2025 - Q1 FY26 revenue up 8% to $764M, strong IAM growth, and $1B added to buybacks.DOCU
Q1 2026 - Q4 and FY25 delivered 9% revenue growth, strong IAM adoption, and robust profitability.DOCU
Q4 2025
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Frequently asked questions
Enabling Secure Signing of Documents Online
DocuSign is a company that offers electronic signature and digital transaction management solutions to businesses and individuals. As a leader in its field, DocuSign simplifies and streamlines the signing and approval process by eliminating the need for physical paperwork. Customers can securely sign, send, and manage documents from anywhere on any device and DocuSign's platform enables users to easily create, store, and track legally binding agreements, contracts, and other important documents.
How it works
Signers can choose to adopt an electronic signature or draw their signature using a mouse or touchscreen. DocuSign ensures the authenticity and integrity of each signature through advanced encryption technology and robust security measures. Once all parties have signed, DocuSign automatically generates a finalized, tamper-evident document. This document is securely stored in the user's DocuSign account and can be accessed at any time. DocuSign's secure storage, coupled with encryption and authentication protocols, ensures that sensitive documents are protected from unauthorized access.
Throughout the entire process, DocuSign maintains a comprehensive audit trail, capturing detailed information about each interaction with the document. This audit trail provides an added layer of security and transparency, allowing users to track and verify the document's history.
All documents in one place
The service makes it possible for customers to have all their contracts saved in one secure and easily accessible place. With DocuSign, customers can digitally create, manage, and store their contracts and agreements within the platform. Once a document is signed, it is securely stored in the customer's DocuSign account, eliminating the need for physical copies or manual filing systems. This centralized storage ensures that contracts are organized, kept safe, searchable, and readily available whenever needed. By having all documents saved in one place, customers can efficiently retrieve and reference agreements, streamline document management, and improve overall business efficiency. Some notable customers of DocuSign outside of governmental agencies are companies such as United Airlines, Thermo Fisher, and KORE.
Saving time and money
By digitizing the signing process, DocuSign saves time, reduces costs, and enhances efficiency, making it an indispensable tool for modern businesses seeking a streamlined and secure document workflow. Another major advantage for customers is the simple fact that it enables them to handle the signing of documents remotely, something that can be utilized when time is of the essence, or when two parties can’t meet due to practical reasons.
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