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DocuSign (DOCU) investor relations material

DocuSign Q4 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q4 2026 earnings summary17 Mar, 2026

Executive summary

  • Fiscal 2026 marked a pivotal year with the AI-native Intelligent Agreement Management (IAM) platform driving market leadership, strong customer adoption, and over $350 million in ARR within 18 months, representing 10.8% of total ARR and expected to reach 18% by end of FY27.

  • Q4 revenue reached $837 million, up 8% year-over-year, with billings surpassing $1 billion for the first time, and ARR ending at $3.3 billion, also up 8% year-over-year.

  • Achieved record non-GAAP operating margins above 30% and free cash flow exceeding $1 billion for the fiscal year, with Q4 non-GAAP operating margin at 29.5% and free cash flow margin at 42%.

  • IAM is positioned as the primary growth driver, with a focus on workflow automation, AI innovation, and expanding enterprise adoption through new SKUs and consumption-based pricing.

  • Expanded AI-powered agreement workflow capabilities and strategic partnerships with Microsoft Azure, Anthropic, OpenAI, and others.

Financial highlights

  • Q4 total revenue: $837 million (+8% YoY); subscription revenue: $819 million (+8% YoY); professional services: $17.9 million (-3% YoY).

  • Fiscal 2026 total revenue: $3.2 billion (+8% YoY); subscription revenue: $3.2 billion (+9% YoY); ARR: $3,272 million (+8% YoY).

  • Q4 billings: $1 billion (+10% YoY); full-year billings: $3.4 billion (+10% YoY).

  • Q4 non-GAAP gross margin: 81.8%; fiscal 2026 non-GAAP gross margin: 82.0%.

  • Q4 non-GAAP diluted EPS: $1.01 (up from $0.86); GAAP diluted EPS: $0.44 (up from $0.39).

  • Q4 free cash flow: $350 million (+25% YoY); full-year free cash flow: $1.07 billion (33% margin).

Outlook and guidance

  • Fiscal 2027 ARR expected to grow 8.25%-8.75% YoY, reaching $3.551 billion at midpoint.

  • IAM projected to represent ~18% of total ARR by end of fiscal 2027, exceeding $600 million.

  • Fiscal 2027 total revenue guidance: $3.484-$3.496 billion (+8% YoY midpoint); Q1 revenue: $822-$826 million (+8% YoY midpoint).

  • Fiscal 2027 non-GAAP gross margin: 81.5%-82.0%; non-GAAP operating margin: 30.0%-30.5%.

  • Revenue guidance excludes positive FX impact of 1.6 percentage points for Q1 and 1.4 points for FY27.

IAM platform's ARR contribution outlook?
Strategy behind $2.0B repurchase increase?
Rationale for discontinuing billings reporting?
Projected IAM share of total ARR by FY27 end
Discontinuation of billings reporting in FY27
Cloud migration impact on FY27 gross margins
AI precision gains from private agreement data
Rationale for IAM consumption-based pricing
Scaling IAM via top-down C-suite sales motion
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