Q2 FY26 delivered strong results with revenue of $801M (up 9% YoY) and billings of $818M (up 13% YoY), driven by innovation, AI-powered IAM, and go-to-market changes.
Growth was broad-based across e-signature, CLM, and IAM, with commercial and enterprise segments performing well and international revenue representing 29% of total.
Over 1.7M customers globally, including 1,137 with over $300K ACV, and 95% of Fortune 500 companies as clients.
Maintained market leadership in e-signature and recognized as a leader in AI-enabled CLM and IAM.
Launched new AI-powered IAM features and expanded board leadership.
Total revenue reached $801M (up 9% YoY); subscription revenue was $784M (up 9% YoY, 98% of total); billings were $818M (up 13% YoY).
Non-GAAP operating margin was 29.8%; GAAP operating margin was 8.1%.
Free cash flow was $218M (27% margin); cash and investments totaled $1.1B with no debt.
Non-GAAP diluted EPS was $0.92; GAAP diluted EPS was $0.30 (prior year included a large tax benefit).
Repurchased $201.5M in common stock during the quarter.
Q3 revenue expected at $804–$808M (7% YoY growth at midpoint); FY26 revenue guided to $3.189–$3.201B (7% YoY growth at midpoint).
Q3 billings guidance: $785–$795M (5% YoY growth); FY26 billings: $3.325–$3.355B (7% YoY growth).
Non-GAAP gross margin expected at 80.3–81.3% for Q3 and 81.0–82.0% for FY26; operating margin at 28.0–29.0% for Q3 and 28.6–29.6% for FY26.
Guidance reflects headwinds from cloud migration, compensation changes, and tough YoY comps from prior early renewals.
FX impact on revenue growth expected to be neutral.
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DocuSign is a company that offers electronic signature and digital transaction management solutions to businesses and individuals. As a leader in its field, DocuSign simplifies and streamlines the signing and approval process by eliminating the need for physical paperwork. Customers can securely sign, send, and manage documents from anywhere on any device and DocuSign's platform enables users to easily create, store, and track legally binding agreements, contracts, and other important documents.
Signers can choose to adopt an electronic signature or draw their signature using a mouse or touchscreen. DocuSign ensures the authenticity and integrity of each signature through advanced encryption technology and robust security measures. Once all parties have signed, DocuSign automatically generates a finalized, tamper-evident document. This document is securely stored in the user's DocuSign account and can be accessed at any time. DocuSign's secure storage, coupled with encryption and authentication protocols, ensures that sensitive documents are protected from unauthorized access.
Throughout the entire process, DocuSign maintains a comprehensive audit trail, capturing detailed information about each interaction with the document. This audit trail provides an added layer of security and transparency, allowing users to track and verify the document's history.
The service makes it possible for customers to have all their contracts saved in one secure and easily accessible place. With DocuSign, customers can digitally create, manage, and store their contracts and agreements within the platform. Once a document is signed, it is securely stored in the customer's DocuSign account, eliminating the need for physical copies or manual filing systems. This centralized storage ensures that contracts are organized, kept safe, searchable, and readily available whenever needed. By having all documents saved in one place, customers can efficiently retrieve and reference agreements, streamline document management, and improve overall business efficiency. Some notable customers of DocuSign outside of governmental agencies are companies such as United Airlines, Thermo Fisher, and KORE.
By digitizing the signing process, DocuSign saves time, reduces costs, and enhances efficiency, making it an indispensable tool for modern businesses seeking a streamlined and secure document workflow. Another major advantage for customers is the simple fact that it enables them to handle the signing of documents remotely, something that can be utilized when time is of the essence, or when two parties can’t meet due to practical reasons.
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