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LeadDesk (LEADD) investor relations material

LeadDesk Q4 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q4 2025 earnings summary4 Mar, 2026

Executive summary

  • Revenue grew 24.6% year-over-year to EUR 39.4 million, driven by the Zisson acquisition, strong ARR growth, and successful integration with realized synergies and cross-sell opportunities.

  • EBITDA margin reached a record 17%, with H2 margin at 20%, reflecting operational efficiencies and synergy capture.

  • AI product usage more than doubled, with new AI-driven solutions contributing to growth and customer value.

  • Management team renewed and systems upgraded to support future scaling and harmonization.

  • Acquired Fluentic to enhance multilingual customer service capabilities.

Financial highlights

  • Revenue: EUR 39.4 million (up 24.6% year-over-year), with EUR 8 million contributed by acquisitions.

  • EBITDA: EUR 6.7 million (16.9% margin), with four consecutive quarters of improvement.

  • Operating cash flow increased by 35% to EUR 6.1 million.

  • CapEx increased by EUR 1 million, mainly due to acquisitions and platform investments.

  • Net debt to equity ratio at 1.5; net debt increased to EUR 10.2 million due to acquisition financing.

Outlook and guidance

  • Targeting EUR 100 million in revenue and over 20% EBITDA margin in the midterm.

  • 2026 EBITDA margin guidance set at 15–20%, with focus on profitability and integration before shifting to growth investments.

  • Expecting continued sector expansion, especially in public and healthcare sectors, and further M&A activity.

  • AI adoption and regulatory tailwinds in Europe seen as growth drivers.

Quantify 2026 revenue impact from rationalization
Timeline for customer service software offsetting regulation
Future M&A financing strategy
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Frequently asked questions

LeadDesk operates as a cloud-based software company in Europe. It provides cloud-based lead generation and customer management software for sales, customer service, and marketing departments of enterprises. The company offers LeadDesk Pro Optimizer for enterprises, which supports businesses in creating pre-qualified leads; ContactCentre Cloud CRM for contact centers; LeadDesk Prospector to automate prospecting activities; SMS Blaster to send voice calls simultaneously; Content Caster to make content available offline; and LeadDesk Analytics that provides clients with comprehensive reports covering various areas of the working process. It serves markets, such as banking, insurance and finance, automotive, telecommunications, retail energy and household services, travel and hospitality, home improvement, and yellow page sectors in Europe.

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