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LeadDesk operates as a cloud-based software company in Europe. It provides cloud-based lead generation and customer management software for sales, customer service, and marketing departments of enterprises. The company offers LeadDesk Pro Optimizer for enterprises, which supports businesses in creating pre-qualified leads; ContactCentre Cloud CRM for contact centers; LeadDesk Prospector to automate prospecting activities; SMS Blaster to send voice calls simultaneously; Content Caster to make content available offline; and LeadDesk Analytics that provides clients with comprehensive reports covering various areas of the working process. It serves markets, such as banking, insurance and finance, automotive, telecommunications, retail energy and household services, travel and hospitality, home improvement, and yellow page sectors in Europe.