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Netcall (NET) investor relations material

Netcall H2 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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H2 2025 earnings summary8 Oct, 2025

Executive summary

  • Reported a strong year with revenue up 23% year over year to £48M, driven by cloud services and SaaS model momentum.

  • Completed two acquisitions, expanding reach in local government automation and AI-powered document processing.

  • Customer base includes major NHS trusts, UK councils, and financial institutions, with high recurring revenue and strong net retention at 118%.

  • Cloud now represents 80% of total ACV and 61% of total revenue, with cloud ACV up 52% year over year.

Financial highlights

  • Total revenue increased 23% year over year to £48M, with cloud service revenue up 48% to £29.3M.

  • Adjusted EBITDA rose 17% to £9.8M, with a margin of 20.5%.

  • Recurring revenue now 86% of total, up four percentage points from prior year.

  • Cash flow from operations was £10.8M, representing 110% of EBITDA.

  • Ended the year with £27.2M in cash and no debt, after £12.5M spent on acquisitions.

Outlook and guidance

  • Strong order book of £79M provides good visibility into future revenue.

  • Positioned for continued growth with a substantial pipeline and supportive market drivers in automation and AI.

  • Ongoing investment in R&D and selective acquisitions to drive innovation and expansion.

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Frequently asked questions

Netcall PLC is a software company that offers technological solutions designed to enhance customer engagement for businesses. Established in 1984, Netcall has carved out a niche in providing software services across various sectors, including healthcare, public, and private sectors. The company specializes in developing, marketing, and supporting a range of software services, notably in communication, low-code platform development, robotic process automation (RPA), workforce management, and business process management. The company is headquartered in Hemel Hempstead, UK, and its shares are listed on the AIM market of the London Stock Exchange.

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