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The Hartford Insurance Group (HIG) investor relations material

The Hartford Insurance Group Barclays 23rd Annual Global Financial Services Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Barclays 23rd Annual Global Financial Services Conference summary9 Sep, 2025

Market environment and pricing trends

  • Middle to small commercial market remains stable, with property softening mainly in large and E&S segments, which are a small part of the book.

  • Substantial property rate increases over the past 3-4 years provide a strong starting point for current conditions.

  • Underlying combined ratio through 6 months in 2025 is 88.2%, consistent with prior guidance and trends.

  • No major disruptions expected for the rest of 2025; 2026 outlook not discussed.

Small commercial and technology investments

  • Stability in small commercial driven by ease, speed, and accuracy, with 70% of new business binding digitally.

  • AI and data analytics investments provide a competitive edge and high retention rates.

  • 75% of small commercial quotes are bindable online, supporting combined ratios below 90.

  • AI augments human talent, especially in claims, operations, and underwriting, with further investment planned over the next 3-4 years.

  • AI enables rapid summarization of large medical records, improving claims efficiency.

Loss cost trends and inflation

  • Deep analytics and real-time feedback loops help manage loss cost trends and inflationary pressures.

  • Adjustments in reserving and pricing have been effective, with higher pricing executed in 2025.

  • Workers’ comp trends remain favorable, with medical severity below the 5% trend line and prudent reserves.

  • No significant changes expected in workers’ comp pricing for 2026; California remains an exception due to unique claims.

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Frequently asked questions

Over 200 Years of Insurance

Hartford Financial Services Group, Inc., most commonly referred to as The Hartford is a prominent investment and insurance company. Founded in 1810, it is one of the oldest and largest property and insurance companies in the United States. The Hartford offers a broad range of financial products and services, which includes property and casualty insurance, group benefits, and mutual funds. The company also offers popular business and workers' compensation insurance. The Hartford is closely associated with Hartford, Connecticut, where the headquarters are located, and its shares are listed on the NYSE.

Fire Insurance and Abraham Lincoln

The Hartford, a United States-based investment and insurance company, has a rich history dating back to its founding in 1810. Originally established as a fire and disaster insurance provider, the company managed to survive some of the largest peacetime catastrophes in U.S history, including the fire in the New York financial district in 1835, as well as the great Chicago Fire, and the 1906 earthquake and subsequent fires that struck San Francisco. An interesting piece of The Hartford's long history issuance of a policy to President Abraham Lincoln in 1861, marking the first use of Hartford's iconic stag logo. The logo, depicting a male deer standing in front of a stream is a motive still in use by the company. The company has managed to survive and grow into the modern era while expanding its services far beyond just fire insurance.

Insurance

The company offers a wide array of insurance products for both personal and commercial clients. For individual customers, its portfolio includes auto and homeowners insurance, which protects against things such as accidents, theft, and natural disasters. It also offers life insurance and disability coverage, ensuring financial security for families in unexpected circumstances. For businesses, the portfolio of services includes commercial insurance options like general liability, workers' compensation, and commercial property insurance. The Hartford’s insurance offerings directly compete with what is offered by companies such as Allstate Corporation, Chubb, MetLife, and similar corporations.

Mutual Funds

The Hartford's mutual funds segment offers a range of investment options to both individual and institutional investors. These funds encompass various asset classes, including stocks, bonds, and money market instruments, catering to different risk tolerances and investment goals. The company's mutual fund offerings are designed to suit various investment strategies, from conservative to aggressive, ensuring that all potential investors will find a fund that suits their own personal finance goals.

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