Zscaler
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Zscaler (ZS) investor relations material

Zscaler Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Morgan Stanley Technology, Media & Telecom Conference 2026 summary2 Mar, 2026

Business performance and growth drivers

  • Achieved 25% ARR growth in fiscal Q2, with a record number of $1 million deals and strong performance from the Z-Flex flexible buying program, totaling $290 million in bookings for the quarter and $650 million since launch.

  • Raised full-year ARR targets, with consistent net new ARR expectations and a positive outlook for the second half of the year.

  • Non-seat-based ARR reached 25%, driven by AI security and data security modules, with expectations for continued growth in these areas.

  • Data security, Zero Trust, and AI security businesses now exceed $1 billion in combined ARR, growing faster than the overall business.

  • Z-Flex is driving larger, longer-term deals and facilitating easier upsell across the product suite.

Product innovation and AI security

  • AI is viewed as a net positive, with security for AI deployments seen as essential due to the risks posed by rapid hacker adoption.

  • Launched AI Protect, an integrated solution for AI visibility, secure access, vulnerability assessment, and governance.

  • Zero Trust Exchange is being extended to secure AI agents, addressing new productivity and security challenges as agent adoption grows.

  • AI security suite and agent security products are token-based, reflecting a shift in monetization models.

  • Integration of Red Canary’s agentic SecOps technology is advancing, aiming to disrupt the SecOps market with AI-driven solutions.

Market positioning and competitive landscape

  • Maintains strong leadership in large enterprise SASE, with competition decreasing in this segment and more competitors present downmarket.

  • Differentiation is based on Zero Trust architecture, comprehensive data security, and the ability to replace legacy firewalls and SD-WAN.

  • Significant opportunity remains for new customer acquisition and upsell, with less than 25% penetration in the targeted enterprise base.

  • Channel and GSI partnerships are improving, supporting complex transformations and driving increased sales productivity.

Z-Flex impact on deal size and upsell
Competitive landscape in large enterprise
Future growth pillars development
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Q3 202628 May, 2026
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Frequently asked questions

Cloud Based Cybersecurity

Zscaler is an American cloud-based security company with global operations that provides integrated web security, data protection, and internet security solutions for businesses. At its core, Zscaler operates a multi-tenant, distributed cloud-native platform designed to securely connect users to their applications and services, regardless of device, location, or network. The company is headquartered in San Jose, California and its shares are traded on the Nasdaq.

Scaling Up

Zscaler, founded in 2008 by Jay Chaudhry and K. Kailash, offered something new to the cybersecurity landscape by introducing a cloud-native platform designed to securely connect users to their applications. Chaudhry, with a history of establishing and selling multiple tech startups, identified a shift in the way people work and saw the limitations of traditional security models in a cloud-centric business environment. Since its inception, the company has grown significantly, establishing itself as a leader in cloud security. Zscaler has become a well-established part of the cybersecurity sector, and today they compete with companies such as Palo Alto Networks and Crowdstrike.

The Services

The services that Zscaler offers are multifaceted, but all revolve around the same thing: ensuring that their client's data is safe and secure. Some examples of the company’s services are listed below.

  • Secure Web Gateway (SWG): Offers real-time inspection of web traffic to enforce security and policy compliance.

  • Zero Trust Network Access (ZTNA): Enables secure access to internal applications without placing users on the network, thus minimizing the potential attack surface.

  • Firewall as a Service (FWaaS): Delivers fully scalable cloud-based firewall capabilities.

  • Data Loss Prevention (DLP): Monitors and controls data sharing and transfer to prevent sensitive data leakage.

  • Advanced Threat Protection: Uses multiple methods like sandboxing, SSL inspection, and more to protect against advanced threats.

The Customer Base

Zscaler caters to a broad range of clients, spanning from large enterprises to mid-sized businesses and government agencies. Given Zscaler's scalable solutions, both global corporations with distributed workforces as well emerging businesses looking to securely utilize cloud and mobile technologies can find the company’s services of use.

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