Citizens (CIA) Emerging Growth Conference 91 summary

Company overview and recent performance

• Shifted sales mix to 2/3 domestic and 1/3 international, aiming for a balanced 50/50 revenue split over time.

• Operates in over 75 countries with 3,000 agents and 250 employees, based in Austin, Texas.

• Reported $1.8 billion in assets and $189 million in 2025 revenue, with strong growth in the U.S. and Asia.

• Achieved record revenues in 2024 and the highest revenue quarter in company history in Q4 2024.

Strategic initiatives and differentiation

• Investing in modernizing the product portfolio to access new markets, especially in Asia and Latin America.

• Unique white label distribution model in the U.S. enables tailored offerings and is difficult for competitors to replicate.

• Over 50% of domestic premium comes from white label partnerships, driving rapid growth in final expense business.

• Internationally, offers U.S. dollar-denominated life insurance, appealing in markets with instability or inflation.

Financial drivers and outlook

• Domestic net income rose to $12.1 million in 2025 from $1.9 million in 2024, driven by higher investment income, improved realized gains, increased insurance margin, and favorable actuarial updates.

• White label partnerships expected to further expand volume and margin.

• Key drivers for 2026 growth include reinvestment in higher-yielding assets, continued domestic business expansion, and reduced impact from mature endowment payouts.

• Anticipates both revenue and profit growth for full year 2026.