Citizens (CIA) Emerging Growth Conference 91 summary

Company overview and recent performance

• Shifted sales mix to 2/3 domestic and 1/3 international, aiming for a balanced 50/50 revenue split in the future.

• Policyholders span over 75 countries, with a network of 3,000 agents and 250 employees based in Austin, Texas.

• Reported $1.8 billion in assets and $189 million in 2025 revenue, with strong diversification across the U.S. and five key international markets.

• Achieved record revenues in 2024 and the highest quarterly revenue in company history in Q4 2024.

Strategic initiatives and differentiation

• Investing in product modernization to enter new markets, especially those favoring Universal Life products.

• White label partnerships drive over 50% of domestic premium, providing a unique competitive edge and protection against new entrants.

• Strong, decades-long international distribution relationships, especially in South America and Taiwan, offering U.S. dollar-denominated policies for stability.

• White label capability is built into systems from inception, making it difficult for competitors to replicate.

Financial drivers and outlook

• Domestic net income rose to $12.1 million in 2025 from $1.9 million in 2024, driven by higher investment income, improved realized gains, increased insurance margin, and favorable actuarial updates.

• Continued growth expected from white label partnerships and expanding agent network.

• For 2026, key growth drivers include reinvestment in higher-yielding assets, domestic business expansion, and ongoing premium revenue growth.

• Mature endowment payouts impacted 2025 reserves but are expected to be less significant in 2026, supporting profitability.