ING Groep (INGA) Corporate presentation summary

Purpose and customer promise

• Aims to empower people and businesses to stay a step ahead in life and business, focusing on enabling rather than directing customers.

• Strives to make banking frictionless, removing barriers and giving customers confidence and control.

• Seeks to create emotional connections with customers, making them feel valued and empowered.

Business profile and operations

• Operates as a global bank with a strong European base, employing over 60,000 people in more than 100 countries.

• Offers retail products like savings, payments, investments, loans, and mortgages, and wholesale services including corporate finance, sustainable finance, and treasury services.

• Focuses on mobile banking for individuals and small businesses, and sector expertise for mid-corporate and wholesale clients.

Financial performance (1Q26)

• Achieved a net result of €1,556 million, up from €1,455 million in 1Q25.

• Added 125,000 mobile primary customers and saw €15.0 billion growth in core lending.

• Core deposits increased by €7.2 billion; fee income rose 13% to €1,236 million.

• Return on tangible equity (ROTE) at 13.6% and CET1 ratio at 13.0%.