Intouch Insight (INX) Q1 2026 earnings summary

Executive summary

• Q1 2026 revenue grew 6% year-over-year to CAD 6.7 million, with all product lines contributing to growth.

• SaaS revenue rose 11% and recurring services increased 5% year-over-year.

• The company is prioritizing top-line growth and market share, investing in sales, marketing, and technology infrastructure, impacting near-term profitability.

• Focus remains on scaling recurring revenue and capturing market share, even at the expense of short-term earnings.

• Expansion into new verticals, including grocery, and continued focus on QSR and petro-convenience.

Financial highlights

• Gross margin for Q1 was 49.7%, slightly down from 50.5% in Q1 2025.

• Gross margin dollars increased by $123,762 year-over-year, reaching $3,314,277.

• Adjusted EBITDA was CAD 352,624, down from CAD 557,748 in Q1 2025 due to planned investments.

• Net income was CAD 107,305 (breakeven per share), down from CAD 212,602 (CAD 0.01 per share) in Q1 2025.

• Operating income was CAD 183,535, down from CAD 371,351 in Q1 2025.

Outlook and guidance

• Targeting double-digit organic revenue growth for 2026, driven by a strong sales pipeline and new contract signings.

• Merchandising revenue expected to exceed CAD 1 million for the year.

• Continued expansion of SaaS recurring revenue anticipated.

• Near-term catalysts include large-scale merchandising rollouts and expanded RFP opportunities.

• Investors should expect possible operating losses in coming quarters due to ongoing investments.