Intouch Insight (INX) Q1 2026 earnings summary

Executive summary

• Q1 2026 revenue grew 6% year-over-year to CAD 6.7 million, with all product lines contributing to growth.

• SaaS revenue rose 11% and recurring services increased 5% year-over-year.

• The company is in a deliberate investment cycle, prioritizing top-line growth and market share over near-term profitability.

• Strategic investments are being made in sales, marketing, and technology infrastructure to support future scale.

• Notable operational milestones include a paid SaaS pilot with a major QSR brand and the launch of merchandising revenue post-acquisition.

Financial highlights

• Gross margin for Q1 2026 was 49.7%, slightly down from 50.5% in Q1 2025, due to product mix.

• Gross margin dollars increased by $123,762 year-over-year, reaching $3,314,277.

• Adjusted EBITDA was CAD 352,624, down from CAD 557,748 in Q1 2025 due to planned investments.

• Net income for Q1 2026 was CAD 107,305, or breakeven per share, versus CAD 212,602 or CAD 0.01 per share last year.

• Operating income was CAD 183,535, down from CAD 371,351 year-over-year.

Outlook and guidance

• Targeting double-digit organic revenue growth for 2026 and over CAD 1 million in merchandising revenue.

• Continued expansion of SaaS recurring revenue expected.

• Willing to accept operating losses in the near term to fund growth initiatives and accelerate commercial expansion.

• Grocery sector expansion underway, with revenue impact expected from 2027 onward.

• Near-term catalysts include large-scale merchandising rollouts and expanded RFP opportunities.