One97 Communications (PAYTM) Q4 19/20 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 19/20 earnings summary
2 Nov, 2026Executive summary
FY20 consolidated operating revenue was INR 3,280.84 crore; total income reached INR 3,628.85 crore, while net loss narrowed to INR 2,942.36 crore from INR 4,217.20 crore YoY.
Lower total expenses supported the narrower loss, partly offset by INR 304.66 crore of exceptional losses, primarily investment and goodwill impairments.
Financial highlights
Consolidated operating revenue rose to INR 3,280.84 crore from INR 3,232.01 crore; total income was INR 3,628.85 crore versus INR 3,579.67 crore.
Total expenses declined to INR 6,226.31 crore from INR 7,730.14 crore; employee benefits were INR 1,119.30 crore versus INR 856.22 crore, and other expenses were INR 4,883.97 crore versus INR 6,757.54 crore.
Consolidated net loss was INR 2,942.36 crore versus INR 4,217.20 crore; loss attributable to parent owners was INR 2,842.17 crore versus INR 4,167.98 crore.
Exceptional loss was INR 304.66 crore versus INR 82.52 crore; FY20 included INR 284.41 crore of goodwill impairment, INR 9.96 crore of associate impairment and INR 10.29 crore loss on investment sales.
Basic and diluted EPS from continuing operations was negative INR 488.13 versus negative INR 742.17; options were excluded as anti-dilutive.
Outlook and guidance
Management expected receivables, investments and goodwill carrying values to be recovered based on current estimates, while continuing to monitor economic conditions and COVID-19 developments.
Management cautioned that the pandemic assessment remained ongoing because its duration and effects on subsequent periods were uncertain.
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