One97 Communications (PAYTM) Q4 22/23 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 22/23 earnings summary
2 Nov, 2026Executive summary
FY23 revenue rose 61% YoY to ₹7,990 Cr, while the consolidated net loss narrowed to ₹1,776.5 Cr from ₹2,396.4 Cr; EBITDA before ESOP remained negative for the full year at ₹176 Cr.
EBITDA before ESOP reached break-even in H2 FY23, three quarters ahead of the September 2023 target, supported by stronger monetization, lending mix and cost discipline.
Financial highlights
Consolidated revenue from operations increased 61% YoY to ₹79,903 million; total income was ₹84,000 million and total expenses were ₹101,304 million.
Consolidated loss for FY23 was ₹17,765 million versus ₹23,964 million in FY22; basic and diluted EPS were both (₹27), versus (₹38) a year earlier.
Contribution profit grew 160% to ₹3,900 Cr; contribution margin rose to 48.8% from 30.1% of revenue from operations.
EBITDA before ESOP improved to (₹176 Cr) from (₹1,518 Cr); margin improved to (2.2%) from (30.5%).
Outlook and guidance
Management highlighted a long runway in payments and partner-led credit distribution, with low penetration across Postpaid, personal loans and merchant loans supporting further growth and upsell.
The CEO expected meaningful results from investments over the next three years and reiterated the aim of building a long-term profitable business.
A new full-stack indigenous payments platform launched in March 2023, designed for improved speed, security and success rates and capacity for 10x current transaction scale.
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Q3 25/26