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Synchrony Financial (SYF) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

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Q3 2024 earnings summary

9 Jul, 2026

Executive summary

  • Net earnings rose 26% year-over-year to $789 million ($1.94 per diluted share), driven by core business growth, disciplined capital management, and a gain from the Pets Best sale.

  • Loan receivables increased 4.4% year-over-year to $102.2 billion, while purchase volume declined 4% to $45.0 billion, reflecting lower consumer spending and credit tightening.

  • $399 million returned to shareholders in Q3, including $300 million in share repurchases.

  • Efficiency ratio improved to 31.2% from 33.2% year-over-year; book value per share up 20% to $37.92.

  • Added or renewed over 15 partner programs, including Dick's Sporting Goods, Gibson, and Albertsons, and completed the Ally Lending acquisition.

Financial highlights

  • Net interest income grew 6% to $4.6 billion, with interest and fees on loans up 7% to $5.5 billion.

  • Net charge-offs increased to $1.6 billion (6.06% of average loan receivables), and allowance for credit losses was 10.79%.

  • Net interest margin was 15.04%, down 32 bps year-over-year.

  • Return on assets was 2.6% and return on equity 19.8% for Q3.

  • Book value per share increased 20% to $37.92; tangible book value per share up 20% to $32.68.

Outlook and guidance

  • Expects a low single-digit decline in Q4 purchase volume and low single-digit growth in ending loan receivables year-over-year.

  • Net interest income projected to remain flat sequentially; other income to remain consistent with Q3.

  • Full-year 2024 diluted EPS expected between $8.45 and $8.55, an $0.80 improvement from prior guidance.

  • Year-end 2024 reserve rate expected to be generally in line with year-end 2023.

  • Strategies to offset the impact of the CFPB late fee rule are being implemented, but full offset may take time.

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