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Synchrony Financial (SYF) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

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Q3 2024 earnings summary

19 Jan, 2026

Executive summary

  • Net earnings rose 26% year-over-year to $789 million ($1.94 per diluted share), driven by higher net interest income, disciplined capital management, and gains from the Pets Best sale.

  • Loan receivables increased 4.4% to $102.2 billion, while purchase volume declined 4% to $45 billion due to selective consumer spending and credit tightening.

  • $399 million returned to shareholders in Q3, including $300 million in share repurchases.

  • Efficiency ratio improved to 31.2%, a 200 basis point improvement year-over-year; book value per share up 20% to $37.92.

  • Added or renewed over 55 partner agreements, including Dick's Sporting Goods and CF Moto, and completed the Ally Lending acquisition.

Financial highlights

  • Net interest income grew 6% to $4.6 billion, with interest and fees on loans up 7% to $5.5 billion.

  • Net charge-offs increased to $1.6 billion (6.06% of average loan receivables), and allowance for credit losses was 10.79% of loan receivables.

  • Net interest margin was 15.04%, down 32 basis points year-over-year.

  • Return on assets was 2.6% and return on equity 19.8% for Q3.

  • Book value per share increased 20% to $37.92; tangible book value per share up 20% to $32.68.

Outlook and guidance

  • Q4 purchase volume expected to decline low single digits year-over-year, with loan receivables projected to grow at a low single-digit rate.

  • Net interest income expected to remain flat sequentially; other income to remain consistent with Q3.

  • Full-year 2024 diluted EPS expected between $8.45 and $8.55, an $0.80 improvement from prior guidance.

  • Year-end 2024 reserve rate anticipated to align with year-end 2023; strategies in place to offset CFPB late fee rule impact.

  • Management remains confident in delivering strong risk-adjusted returns and long-term growth.

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