Text (TXT) Q1 2026 TU earnings summary

Key product and operational developments

• Launched the Text App, a unified suite-class solution now used by over 350 clients, with broader rollout planned this quarter.

• Completed migration to new cloud infrastructure, reducing costs and improving service quality, especially for enterprise clients.

• Opened a new Miami office to target larger customers and expand sales efforts, strengthening US market presence.

• Achieved first client with an annual contract value of $1 million, reflecting a shift toward larger customers.

• SOC 2 certification process ongoing, with new security features already implemented and no threat to completion.

Financial performance and KPIs

• Net sales for the year reached PLN 354.2 million, up 5.6% year-on-year; EBITDA grew 1.6% to PLN 201.6 million with a 56.9% margin.

• EBIT and net profit declined due to financial costs, tax rates, and higher cloud costs; Q4 net sales rose 6.8% to PLN 89 million.

• MRR as of June was $7.17 million, up 1.4% year-on-year; multiproduct customers now responsible for 34.9% of MRR.

• Payments collected in the quarter were $21.86 million, lower than previous periods due to fewer annual payments.

• Proposed record dividend of PLN 6.06 per share, with total FY dividend payments over PLN 150 million.

Customer and product trends

• Large clients (MRR ≥ $500) now represent nearly 50% of total MRR, up from 42% a year ago.

• Multi-product adoption increased, with 34.9% of MRR from customers using more than one product.

• LiveChat saw a net customer loss of 928 in the quarter, ending at 33,157, offset by RPL growth; ChatBot and HelpDesk returned to steady growth.

• HelpDesk neared 2,000 customers, with a 40.4% RPL increase and MRR exceeding $0.5 million.

• LiveChat accounted for 88.7% of group revenues, down from 91.1% the previous year.