TradeWindow (TWL) H2 2026 earnings summary

Executive summary

• Revenue increased 20% year-over-year to NZD 9.6 million, driven by strong growth in Australia, improved customer engagement, and focused cost management, with ARR surpassing NZD 10 million.

• EBITDA loss narrowed by 19% to NZD 1.2 million, and net loss after tax improved by 26% to NZD 2.6 million.

• Gross margin improved to 60% for the year and 63% in Q4, with customer retention rate at 89%.

• Cash reserves ended at NZD 4.2 million, supported by NZD 7 million in capital raisings and no bank debt.

• ASX Foreign Exempt Listing completed, expanding the investor base and incurring related costs.

Financial highlights

• Trading revenue reached NZD 9.6 million, up from NZD 8.0 million in FY25, with 95% recurring revenue.

• Gross margin improved to 60% for the year and 63% in Q4, aided by operational efficiencies and cloud migration.

• ARPC for Freight Forwarders rose 27% to NZD 13,907 and for Shippers 22% to NZD 30,352.

• Total customers at 547, down slightly due to rationalization of lower-value accounts.

• Average monthly cash outflow was NZD 184,000, reflecting Freight AI investment and ASX listing costs.

Outlook and guidance

• FY27 revenue growth expected in the range of 13%-18%, targeting NZD 10.85–11.33 million.

• EBITDA expected to approach breakeven in FY27, with sufficient capital to maintain operations.

• Freight AI (FreightAl) commercial rollout planned for September 2027.

• Guidance reflects caution due to uncertain macroeconomic conditions and potential global trade disruptions.

• Continued focus on expanding in Australia and enhancing platform capabilities.