Visa (V) Deutsche Bank Technology Conference 2024 summary

Leadership and organizational changes

• New leadership structure created dedicated P&L owners for new flows and value-added services, reporting directly to the CEO.

• Chris Newkirk leads new flows, focusing on payments and money movement beyond traditional consumer card payments.

• New flows include large B2B components and a variety of payout solutions.

• Significant upskilling and frontline enablement to support new flows strategy.

• Emphasis on leveraging Visa’s global distribution, technology, and brand for growth.

Growth drivers and performance

• New flows revenue growth accelerated from 14% in Q2 to 18% in Q3, with strong transaction growth in Visa Direct.

• Commercial B2B payment volumes grew 7-8% in the first three quarters.

• Visa Direct transactions grew 20% in Q1, 30%+ in Q2, and 40%+ in Q3.

• Cross-border use cases for Visa Direct nearly doubled year-over-year in Q3.

• New flows expected to sustain growth above consumer payments, though no specific guidance provided.

Market opportunity and strategy

• Targeting a $200 trillion total addressable market, with $145 trillion in B2B and $55 trillion in other payouts.

• B2B payments remain highly manual, presenting opportunities for digitization and improved user experience.

• Strategy centers on growing credentials, acceptance, and usage, with differentiated B2B solutions.

• Virtual payables and automation platforms enable customizable controls for various business user types.

• Visa Accounts Receivable Manager automates acceptance and reconciliation for virtual credentials.