Visa (V) Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Product development evolution

• Shifted focus from core infrastructure to enriching network edges, enabling more services and configurability for clients.

• Adopted a market- and client-oriented mindset, increasing development speed and continuous improvement.

• Leveraged AI, especially agentic coding, to accelerate product prototyping and delivery.

• Over 1,000 development squads now prioritize rapid iteration and client-centric solutions.

Consumer and market trends

• Consumers are expanding into new commerce surfaces like social, creator economy, and gaming.

• Demand for seamless, secure, and simple transactions is at an all-time high.

• Transaction volume growth remains stable, reflecting strong user engagement.

Agentic commerce and standards

• Agentic commerce seen as a major growth wave, comparable to the rise of e-commerce and mobile.

• Anticipates increased transaction density: more, smaller transactions as agents automate purchases.

• Developed the Trusted Agent Protocol to securely identify and provision tokens to agents.

• Protocol supported by major industry players and being adopted as an open standard.

• Stripe announced adoption of Visa Intelligent Commerce specification for agentic commerce.