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Bigcommerce (BIGC) investor relations material

Bigcommerce BofA Securities 2025 SMID Cap Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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BofA Securities 2025 SMID Cap Conference summary12 Aug, 2025

Conference overview

  • Annual SMID Cap Virtual Conference featured over 15 companies across multiple sectors, with a focus on small and mid-cap US stocks and broad industry coverage.

  • The event highlighted a rebranding effort, unifying BigCommerce, Feedonomics, and MakeSwift under a new parent brand, Commerce, to better reflect the company's evolving strategy and product suite.

  • The conference included detailed discussions on AI's impact on commerce, platform strategy, and product innovation.

Strategic direction and rebranding

  • The company has shifted from being solely an ecommerce website provider to a platform-agnostic data orchestration and optimization business, focusing on AI-driven commerce.

  • The rebranding aims to clarify market positioning, enabling products like Feedonomics to serve merchants on any platform, not just the company's own.

  • A new CEO has accelerated the focus on AI and data optimization, with the rebrand as the culmination of a year-long transformation.

Product innovation and AI integration

  • Feedonomics optimizes product data for discoverability across channels, including emerging AI answer engines, supporting merchants regardless of their ecommerce platform.

  • MakeSwift, a recent acquisition, enhances site design for AI-driven discoverability and is being integrated into the core platform.

  • The company is investing in AI-powered personalization and agentic commerce, anticipating a shift in how consumers discover and purchase products.

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Frequently asked questions

Ecommerce infrastructure on tap

BigCommerce is a cloud-based ecommerce platform that provides a comprehensive suite of tools and services for businesses to set up and run their online stores. It offers a range of features, including website design and development, shopping cart functionality, payment gateway integration, inventory management, marketing, and analytics.

BigCommerce's business model revolves around providing a software-as-a-service (SaaS) platform for businesses to create and manage their online stores. The company generates revenue by charging a subscription fee to its users based on the features and services they require. It also generates revenue through transaction fees for using third-party payment gateways.

Assisting merchants of all sizes

Just like Shopify, BigCommerce is designed to cater to the needs of both small businesses and large enterprises, providing scalability and flexibility to businesses of all sizes. Additionally, BigCommerce offers customizable templates, which can also be integrated with multiple sales channels, including Amazon, eBay, and Google Shopping (Alphabet), enabling businesses of all sizes to reach a broader audience.

Overall, BigCommerce provides a robust and reliable platform for businesses to build and run their online stores. Its scalable solutions, customizable templates, and integration with multiple sales channels make it unique and stand out in the crowded ecommerce platform market. The toughest listed peers include Shopify, Magento, WooCommerce, and Volusion. Shopify is the most direct competitor of BigCommerce, offering a similar SaaS platform for online stores.

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