Commerce.com
Logotype for Commerce.com Inc

Commerce.com (CMRC) investor relations material

Commerce.com Q3 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
Logotype for Commerce.com Inc
Q3 2026 earnings summary5 Nov, 2026

Executive summary

  • Q3 revenue was $84.245M, down 2.1% YoY; GMV grew 14% to $9.023B and ARR was $357.578M.

  • Non-GAAP operating income was $7.984M, or 9.5% margin, and FY2026 profitability guidance increased while the revenue midpoint was maintained.

  • The strategic plan targets $60M–$80M in annualized non-GAAP operating cost reductions and at least 20% full-year non-GAAP operating margin beginning in 2027.

Financial highlights

  • Q3 revenue was $84.245M: Subscription Solutions $64.740M and Partner and Services $19.505M.

  • GAAP gross profit was $62.394M, with a 74.1% margin versus 78.4% YoY; non-GAAP gross margin was 74.5%.

  • GAAP operating loss was $1.803M versus $0.435M; non-GAAP operating income was $7.984M versus $7.993M, with margin of 9.5% versus 9.3%.

  • GAAP net loss was $3.214M versus $2.243M; non-GAAP net income was $6.573M versus $6.185M. Q3 restructuring charges were $4.021M.

  • Adjusted EBITDA was $9.852M; operating cash flow was $9.364M and free cash flow was $5.7M after $3.6M in capex.

Outlook and guidance

  • Q4 2026 revenue guidance is $83.4M–$86.4M; non-GAAP operating income guidance is $6.8M–$8.8M, with an 8%–10% margin range.

  • FY2026 revenue guidance is $339.0M–$342.0M; non-GAAP operating income guidance is $35.3M–$37.3M, raised $2.3M at the midpoint versus September's updated outlook.

  • Annualized non-GAAP operating cost reductions remain targeted at $60M–$80M; implementation is expected to be substantially complete by Q2 2027, with ~$5M of savings estimated in 2026.

  • The target is at least 20% full-year non-GAAP operating margin beginning in 2027; preliminary 2027 revenue assumptions are broadly in line with 2026 levels.

  • Expected restructuring charges are $4M–$8.5M in Q4 2026 and $2.2M–$4.2M in H1 2027; charges are excluded from non-GAAP operating income, while cash payments affect free cash flow.

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Frequently asked questions

Ecommerce infrastructure on tap

BigCommerce is a cloud-based ecommerce platform that provides a comprehensive suite of tools and services for businesses to set up and run their online stores. It offers a range of features, including website design and development, shopping cart functionality, payment gateway integration, inventory management, marketing, and analytics.

BigCommerce's business model revolves around providing a software-as-a-service (SaaS) platform for businesses to create and manage their online stores. The company generates revenue by charging a subscription fee to its users based on the features and services they require. It also generates revenue through transaction fees for using third-party payment gateways.

Assisting merchants of all sizes

Just like Shopify, BigCommerce is designed to cater to the needs of both small businesses and large enterprises, providing scalability and flexibility to businesses of all sizes. Additionally, BigCommerce offers customizable templates, which can also be integrated with multiple sales channels, including Amazon, eBay, and Google Shopping (Alphabet), enabling businesses of all sizes to reach a broader audience.

Overall, BigCommerce provides a robust and reliable platform for businesses to build and run their online stores. Its scalable solutions, customizable templates, and integration with multiple sales channels make it unique and stand out in the crowded ecommerce platform market. The toughest listed peers include Shopify, Magento, WooCommerce, and Volusion. Shopify is the most direct competitor of BigCommerce, offering a similar SaaS platform for online stores.