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Hims & Hers Health (HIMS) investor relations material

Hims & Hers Health Investor Update summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Investor Update summary13 Nov, 2025

Launch of Labs by Hims & Hers

  • Announced a new proactive healthcare experience called Labs, designed to make advanced diagnostics and personalized care widely accessible.

  • Labs enables users to easily find nearby health centers for blood draws, with results delivered in a clear, actionable format through the Hims & Hers apps.

  • The platform provides a comprehensive health overview, including biomarker performance, biological age, and personalized action plans.

Personalized and Actionable Health Insights

  • Users receive detailed breakdowns of health areas such as heart, metabolic, and hormone health, with clear explanations and visualizations.

  • Action plans connect test results to clinically backed recommendations, including lifestyle changes and potential treatments.

  • Digital consultations allow users to input medical history and preferences, leading to tailored provider recommendations.

Integration of Medical Expertise and Technology

  • Over 2,000 physicians and nurse practitioners collaborate to deliver a seamless experience from testing to treatment.

  • Labs offers two options: a base plan with 50 biomarker tests and an advanced plan with over 120 tests across 10 categories, both leveraging AI for personalized care.

  • The platform aims to democratize healthcare by making advanced diagnostics affordable and accessible.

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Frequently asked questions

Healthcare for Him and Her

Hims & Hers Health, Inc. is an American company selling various medications and personal care products online. The company operates in an industry sometimes referred to as telehealth, and sells both prescriptions as well as over-the-counter drugs through its websites and online stores. The company is headquartered in San Francisco, California, and its shares are traded on the NYSE.

Filling a Demand

Founded in 2017 by Andrew Dudum, Jack Abraham, and Hilary Coles, "Hims & Hers" emerged from the growing demand to address specific health issues faced by men and women, which often went untreated due to stigma or lack of accessibility. The company initially began as "Hims", focusing on men's health concerns like hair loss and erectile dysfunction. By offering direct-to-consumer telehealth services, the platform provided a discreet way for men to access medical advice and treatments without a traditional doctor's visit. Recognizing a similar demand in women's health, the brand soon expanded to include "Hers", addressing issues like skincare and sexual health. The company's approach, emphasizing convenience, affordability, and discretion, quickly made it a leading name in the telehealth sector. Today, the company competes in the same sector as Teladoc and American Well, as well as with traditional pharmacies like CVS.

The Offerings

"Hims & Hers Health" offers distinct telehealth solutions tailored for men and women, addressing their unique health needs. In the "Hims" section, the emphasis is placed on concerns commonly faced by men. These include hair loss treatments, medications for erectile dysfunction, mental health resources, and skincare products. Through this platform, men have the opportunity to seek professional consultations and procure FDA-approved treatments discreetly. The "Hers" section, on the other hand, is dedicated to addressing women's health issues. It provides resources for hormonal imbalances, offers a variety of birth control options, and has skincare and hair care products as well. Additionally, it offers services related to sexual wellness and general well-being.

The Business Model

At its core, the platform connects users with licensed medical professionals for online consultations. Following these consultations, if a prescription is deemed necessary, the company offers the convenience of fulfilling these prescriptions directly through its integrated online pharmacy, ensuring a streamlined process from consultation to medication delivery. Additionally, the company has a portfolio of over-the-counter products available for purchase, further diversifying its product offerings. Hims & Hers also offers various types of subscription-based services, ensuring regular deliveries of specific products or medications.

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