)
Company Research3 May 2024
Companies That Had Their IPO in 2019: Bull Market and Tech Dominance
Discussing the stock and IPO market in 2019, and the factors that led to the overall bullish performance of stocks during the year.
Zoom
Zoom (ZM) investor relations material
Zoom Q4 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q4 2026 earnings summary25 Feb, 2026
Executive summary
Q4 FY26 revenue grew 5.3% year-over-year to $1.25 billion, with full-year revenue up 4.4% to $4.87 billion; enterprise revenue grew 7.1% in Q4 and 6.5% for the year, now representing 61% of total revenue.
AI-driven innovations, including AI Companion 3.0 and acquisitions like BrightHire, are driving product differentiation, customer wins, and growth across major sectors.
Major competitive displacements in Contact Center and Phone, with bundled deals and platform adoption increasing among large enterprises.
Strategic investments in AI and product expansion are positioning the company for durable growth beyond $5 billion in revenue.
Online business stabilized, with Q4 average monthly churn at 2.9%, near all-time lows.
Financial highlights
Q4 non-GAAP gross margin was 79.8%, up 1 point year-over-year; GAAP gross margin was 76.3%.
Q4 non-GAAP income from operations grew 4.6% year-over-year to $490 million; non-GAAP operating margin was 39.3%.
Q4 non-GAAP diluted EPS was $1.44, up $0.03 year-over-year; GAAP EPS was $2.22, up 91% year-over-year.
Free cash flow for Q4 was $338 million (27.1% margin); full-year free cash flow grew 6.4% to $1.9 billion.
Ended Q4 with $7.8 billion in cash and marketable securities; repurchased 3.8 million shares for $324 million in Q4.
Outlook and guidance
Q1 FY27 revenue expected at $1.22–$1.225 billion; FY27 revenue guidance is $5.065–$5.075 billion.
FY27 non-GAAP operating income expected at $2.05–$2.06 billion, with a 40.5% margin at midpoint.
FY27 non-GAAP EPS guidance is $5.77–$5.81; free cash flow expected at $1.7–$1.74 billion.
$1.0 billion authorized share repurchase remains as of January 31, 2026; buybacks will continue to offset dilution.
Guidance includes a $50 million interest income headwind and a 40 basis point headwind from a large competitor white-label churn.
Address Enterprise net dollar expansion rate
Explain FY27 free cash flow guidance decline
Detail paid AI impact on CX deal growth
Custom AI Companion's FY27 revenue impact?
Zoom's moat against AI model providers?
Deferred revenue Q1 guidance impact clarify
Partial view of Summaries dataset, powered by Quartr API
Research faster. Power your platform.
Next Zoom earnings date
Morgan Stanley Technology, Media & Telecom Conference 20262 Mar, 2026
Zoom
Next Zoom earnings date
Morgan Stanley Technology, Media & Telecom Conference 20262 Mar, 2026
The essential earnings season companion
The #1 app for qualitative research. Live earnings calls, AI chat, transcripts, and more. All for free.
Live calls and transcripts
Listen to earnings calls, CMDs, investor conferences, and more – with a podcast-like experience.
Find what you need faster
Search for any keyword across all transcripts simultaneously.
Easily store key findings
Capturing important takeaways is as simple as it gets. Even during your lunch run or commute.
Your watchlist. Your dashboard.
Follow the companies that matter to you. Get a personalized feed with real-time updates.
Be the first to know
Set keyword alerts for any company, product, or competitor. Get notified the moment they're mentioned.
Consensus estimates
Access analyst consensus estimates, valuation multiples, and revenue segments splits.
All IR material in one place
The easiest way to stay updated during earnings season.
Global coverage
All events from public companies. Live and recorded.
Just click and listen
No webcast links. No manual registrations.
excellent app, it gives me free access to company earnings calls and annual reports. I also love the convenience of calls being available offline so I can listen in whilst doing other things and even when internet or WiFi isn't available.
)
Leroy DaleyApp Store
One of the very few apps you could call perfect. If something was to add to it, maybe the share price of the company when you search for it, but it's already excellent.
)
Eferix Drawings Google Play
This is genuinely one of the cleanest and fastest finance apps out there to track the market.
anuj283App Store
excellent app, it gives me free access to company earnings calls and annual reports. I also love the convenience of calls being available offline so I can listen in whilst doing other things and even when internet or WiFi isn't available.
Leroy DaleyApp Store
One of the very few apps you could call perfect. If something was to add to it, maybe the share price of the company when you search for it, but it's already excellent.
Eferix Drawings Google Play
This is genuinely one of the cleanest and fastest finance apps out there to track the market.
anuj283App Store
I can't remember the last time an app had such a positive impact on my investment process.
)
@ankurshah47_ x.com
Love the app! Quartr makes it really easy to keep track of earnings calls. It also includes the reports and slides to make it easier to follow along.
Amina0781App Store
Quartr is amazing, no way around it. It is the best right now for earnings calls, presentations, and the like.
@theshortbearx.com
I can't remember the last time an app had such a positive impact on my investment process.
@ankurshah47_ x.com
Love the app! Quartr makes it really easy to keep track of earnings calls. It also includes the reports and slides to make it easier to follow along.
Amina0781App Store
Quartr is amazing, no way around it. It is the best right now for earnings calls, presentations, and the like.
@theshortbearx.com
)
)
Frequently asked questions
Synonymous with video conferences
Zoom is a video conferencing and collaboration platform that allows users to hold meetings, webinars, and virtual events. Zoom was founded in 2011 by Eric Yuan, who was previously vice president at Cisco WebEx, which is one of Zoom’s toughest competitors along with Microsoft through Microsoft Teams.
Recipe for success
Zoom's business model is based on a subscription-based SaaS model. It offers free and paid plans, with the paid plans offering additional features such as longer meeting times and more participants. Zoom also generates revenue through partnerships and integrations with other software providers. The company is mostly known for its easy-to-use interface and reliability, which has made it a popular tool especially among small and medium-sized businesses.
Significantly boosted by the pandemic
Zoom has experienced explosive growth in recent years, especially since the COVID-19 pandemic forced many people to work from home. In its Q4 2021 earnings report, Zoom reported a revenue of $882.5 million, a 369% increase from the previous year. Its net income for the quarter was $260.4 million, a significant increase from the $15.3 million reported in the same quarter in the previous year.
Quartr provides global coverage of all investor relation material from public companies.
Mobile app: Research anytime, anywhere with the #1 app for live earnings calls, transcripts, analyst estimates, and more. All for free.
Desktop (Quartr Pro): The leading platform for qualitative research, used daily by top firms and financial institutions.
Quartr API: Build custom solutions powered by live earnings calls, live transcripts, filings and reports, slide presentations, and more.
Yes, the Quartr mobile app is free on both iOS and Android.
Yes. Quartr provides global, industry-leading live coverage of company events such as regular earnings calls, capital markets days, M&A announcements, and investor conferences. Live with zero delays. Just click and listen.
Yes, capturing important takeaways is as simple as it gets. Even during your lunch run or commute.
Yes. Follow the companies that matter to you. Get a personalized feed with real-time updates, a tailored earnings calendar, and instant alerts when earnings calls go live.
Yes. Set keyword alerts for any company, product, or competitor. Get notified the moment they're mentioned, regardless of who's talking.
Explore our global coverage