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Citigroup (C) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Citigroup Inc

Q3 2024 earnings summary

19 Jan, 2026

Executive summary

  • Net income for Q3 2024 was $3.2B ($1.51 EPS), down 9% year-over-year, on revenues of $20.3B, up 1% reported and 3% ex-divestitures, with growth across all core businesses except All Other.

  • Expenses decreased 2% year-over-year to $13.3B, reflecting organizational simplification and cost reductions, despite continued transformation investments.

  • Transformation progress included closing the 2013 BSA/AML Consent Order, retiring 450 legacy applications YTD, and launching new operational tools.

  • Returned $2.1B to shareholders via dividends and buybacks, with a payout ratio of 71%.

  • Record Services performance, strong Equities in Markets, share gains in Investment Banking, and continued growth in Wealth and US Personal Banking.

Financial highlights

  • Revenues were $20.3B, up 1% year-over-year and 3% ex-divestitures; net interest income declined 3% to $13.4B, non-interest revenue rose 10% to $7.0B.

  • Net income fell 9% to $3.2B, mainly due to a 45% increase in cost of credit to $2.7B, driven by higher card net credit losses and ACL builds.

  • Operating expenses declined 2% to $13.3B; efficiency ratio improved to 65%.

  • Book value per share rose 3% to $101.91; tangible book value per share up 3% to $89.67.

  • End-of-period loans grew 3% to $689B; deposits up 3% to $1.3T.

Outlook and guidance

  • On track to meet $80-$81B full-year revenue guidance and full-year expenses at the higher end of $53.5-$53.8B, excluding FDIC special assessment and civil money penalties.

  • Medium-term targets: 4-5% revenue CAGR, efficiency ratio below 60%, and ROTCE of 11-12%.

  • Banamex separation expected in Q4 2024, with IPO readiness targeted for end of 2025, subject to market conditions.

  • Expects continued elevated consumer net credit losses in Q4 2024; Branded Cards NCL rate expected at 3.50-4.00% for FY24, Retail Services NCL at 5.75-6.25%.

  • Transformation investments and regulatory compliance efforts to continue into 2025.

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